Webex Customer Awards
Nominations are now closed for the 5th Annual Webex Customer Awards. Congratulations to our 2026 Webex Customer Awards finalists. Winners will be announced at WebexOne 2026.
Step into the spotlight!
Join us at WebexOne 2026 for a dazzling, red-carpet celebration as we honor exceptional customers like you with an unforgettable evening.
Award Categories
We have been inspired by how organizations are using Webex and its AI-powered experiences to reimagine collaboration and customer experiences, and while submissions are now closed, we look forward to sharing these incredible stories with you soon.
Webex Suite
Collaboration Champion
This award recognizes one company in each region (AMER, EMEAR, APJC) that has most successfully harnessed the power of the Webex Suite and its capabilities including Meetings, Calling, Messaging, Vidcast, Slido, Webinars, and Events.
Finalists:
- Albertsons
- Deutsche Telekom
- Orange Business
- Spark New Zealand
- Toshiba Corporation
- Vanguard
Cisco Devices
Workspace Wizard
This award honors the company that pushed the boundaries of workplace innovation through its bold and creative use of Cisco collaboration devices and technology.
Finalists:
- Asahi Beverages
- Conagra Brands
- General Motors
- Public Investment Fund
- Rutgers University
- Western Digital
Cisco AI Assistant, AI agents
AI Innovator: Webex Suite & Collaboration Devices
This award recognizes the company that has most successfully showcased vision, foresight, and innovation to elevate employee experiences with the Cisco AI Assistant and agentic AI with Webex Suite and Cisco collaboration devices.
Finalists:
- Akamai
- American Eagle
- Charter Communications
- Grupo Sancor Seguros
- Sutherland
- Tenaga Nasional Berhad
Cisco AI Assistant or Webex AI Agent
AI Innovator: Customer Experience
This award celebrates a company that has demonstrated vision, foresight, and innovation to elevate customer experiences with the Cisco AI Assistant or Webex AI Agent.
Finalists:
- AccentCare
- BrokerLink
- Chartwell Retirement Residences
- Estes Express Lines
- Markel
- Sally Beauty Company
Webex + Cisco
Intelligent Workplaces Genius
This award honors an organization that's bringing together Cisco technologies—such as Webex, Cisco collaboration devices, Cisco Spaces, Networking, ThousandEyes, and Security—to create a future-ready workplace and deliver more connected, secure, and intelligent experiences.
Finalists:
- D. E. Shaw group
- Duke Energy
- NTT DOCOMO BUSINESS, Inc.
- Procter & Gamble
- Qiddiya
- Wells Fargo
Webex Contact Center
Customer Experience Extraordinaire
This award honors the company that most effectively leverages Webex Contact Center solutions to transform the customer journey and deliver exceptional customer experiences.
Finalists:
- Black Hills Federal Credit Union
- Community Health Network
- New Castle County
- Terna Rete Elettrica Nazionale
- United Airlines
- Veterans United Home Loans
Webex Solutions
Bold Explorer – Government & Public Sector
This award recognizes the company that has most creatively demonstrated out-of-the-box thinking in their use of Webex products in the government and public sector.
Finalists:
- Department of Veterans Affairs
- James Cook University
- Ministry of Human Resources and Social Development
- Santee Cooper
- Toronto District School Board
- Weimarer Land District
Webex Solutions
Bold Explorer – Healthcare
This award honors the company that has demonstrated creativity and out-of-the-box thinking in its use of Webex products within the healthcare sector.
Finalists:
- Elevance Health
- NYU Langone Health System
- Peterborough Regional Health Centre
- Postbeamtenkrankenkasse (PBeaKK)
- Rotech Healthcare
- Starkey
Webex Solutions
Bold Explorer - Finance
This award celebrates the company that has showcased creativity and out-of-the-box thinking in its use of Webex products in the financial sector.
Finalists:
- Banco Rendimento
- Centennial Bank
- Farmers Insurance
- First Interstate Bank
- First United Bank
- Swedbank
Webex Customer + Cisco Partner
Dynamic Duo - People's Choice
This people’s choice award, voted on by WebexOne attendees, recognizes a Cisco Partner and Webex customer that collaborated on innovative implementations of Webex solutions.
Finalists:
- IBC Bank & Cisco Partner Computacenter
- Grant Thornton Australia & Cisco Partner AV Integrator - Pro AV Solutions
- Sonova & Cisco Partner CX Advanced Solutions
Individual Impact
Webex Luminary
This award celebrates standout Webex champions individuals who advocate for Webex, inspire their organizations, and drive meaningful change by rallying others to embrace innovation.
Finalists:
- Amr Elsheikh, Senior Video Collaboration Engineer, Booking.com
- Emil DiMotta, Vice President E-Commerce & Digital Application Services, HD Supply
- Marcus Labra, Senior Manager, Contact Center Applications & Strategic Initiatives, Carnival Cruise Line
- Nikki Parsons, VP, IT Engineering, Akamai
- Pedro Antonio Oñoro, Director of Information Technology, Kennedy Space Center Visitor Complex
- Sijbren Beukenkamp, Solution Architect, 3Corners Internetworking Services BV
Frequently asked questions.
Who can nominate a customer for a Webex Customer Award?
We encourage customers to self-nominate. In addition, Cisco employees and partners can submit a nomination on behalf of a customer with the customer’s consent.
Can I submit more than one nomination for the same company?
Yes, you can! Just make sure that you submit a separate nomination form for each award category and ensure that each nomination form only includes content specific to that award.
Are Cisco Partners eligible to submit for the Webex Customer Awards?
The Webex Customer Awards are for Webex customers only, unless specified in the award. We encourage Partners to nominate their customers.
How are winners selected?
Please see each award category for specifics. In general, submissions that include measurable outcomes and real-world impact of Webex collaboration or customer experience solutions will be ranked most competitively.
Is this program limited to a specific geographic region?
The Webex Customer Awards program is a global program, and we welcome submissions from all regions.
Do the Webex Customer Awards recognize a company or an individual at the company?
The Webex Customer Awards recognize both the company and individuals. The Webex Luminary award recognizes individuals while the other categories recognize a company.
When is the deadline to submit a nomination?
The deadline to submit nominations is July 10, 2026 at 11:59PM CT.
Does the customer need to be registered for WebexOne 2026 to be nominated for an award?
The customer does not need to be registered for WebexOne to be nominated, but finalists must attend the conference in person to be eligible to win.
How will the winner for the Dynamic Duo: People’s Choice category be selected?
The winner will be chosen through a popular vote by attendees registered for WebexOne 2026. Only registered attendees will be eligible to vote.
What do I get as a Webex Customer Awards finalist?
Finalists will receive a complimentary WebexOne 2026 Conference Pass (excludes Training).
Do I need to attend WebexOne 2026 to win?
Yes, all award finalists must attend WebexOne 2026 in person to be eligible to win.
When and where will the winners receive their awards?
The winners will be publicly announced at WebexOne 2026 at the Fairmont Austin hotel. The awards ceremony will be a live, in-person event on October 8 at WebexOne 2026.
What will a winning organization or individual receive?
Winners will receive a trophy and will be featured in a series of Webex Customer Awards blog articles. The winner may also be featured in other marketing or promotional materials.
Who can I contact if I have questions?
Please contact meltang@cisco.com with any questions regarding the Webex Customer Awards.
