Frequently Asked Questions
WebexOne is an annual in-person and virtual event that takes place over four days. It’s an event focused on AI in customer and employee experiences, and it features a range of activities such as insightful breakout sessions, technical training courses, hands-on labs, inspiring keynotes, epic entertainment, a solutions showcase and expo, customer awards, meet the experts, 1:1 executive meetings, a partner program, and more!
WebexOne will be held October 5 – October 8, 2026. A complete agenda will be provided once available.
In-person programming
- The training program kicks off on Monday, October 5th and ends on the afternoon of Thursday, October 8th.
- The main conference runs from the afternoon of Tuesday, October 6th to the afternoon of Thursday, October 8th.
Virtual programming:
- The virtual program kicks off on the morning of Wednesday, October 7th and ends on the morning of Thursday, October 8th.
WebexOne will take place in Austin, TX at the Fairmont Austin. It's the perfect venue for collaboration in the heart of Austin.
The virtual event is accessible worldwide at no cost.
Everyone is invited to attend WebexOne! The event will feature informative keynotes, breakout sessions with industry leaders, and inspiring AI speakers.
The event appeals to a wide range of audiences, including business leaders, IT decision makers, IT administrators, HR representatives, facilities managers, developers, customer success professionals, and event professionals.
The training program (Webex Academy) is geared towards Webex customer and partner administrators and IT staff who manage the solution architectures.
Yes, attendees of the WebexOne Webex Academy Training Program can earn Continuing Education credits to apply toward maintaining or re-certifying their Cisco technical certifications.
Similar to the training and credits offered at Cisco Live events, each training class and lab will clearly display the number of Continuing Education credits that can be earned. This information is outlined on the event website and agenda builder within the WebexOne app.
To qualify for Continuing Education credits, participants must provide their Cisco.com (CCO) account ID and meet the attendance requirements. The Continuing Education program is available to individuals with active Cisco certifications at the associate, specialist, professional, or expert levels.
For more information on the Cisco Continuing Education program, view this user guide.
The WebexOne 2026 agenda is coming soon! Keep an eye on your inbox, our social media, and this site for the official release. Once the WebexOne 2026 app is available, attendees will be notified via email to start building their personalized event experience.
Please note that the first 2 days of programming are dedicated to the Webex Academy Training Program and require a Training ticket.
The main WebexOne conference kicks off on the afternoon of Tuesday, October 6 with our Opening Reception in the Expo Hall, with food included.
WebexOne 2026 will bring together the most brilliant minds in AI, inspirational visionaries, and pioneering industry leaders. You won't want to miss it!
Our speakers will be announced soon as we get closer to the event. Check back for more details.
Yes. After the event concludes, select content will be available on-demand in the WebexOne 2026 event platform. All attendees will be notified via email when on-demand content is available.
Yes. The keynotes will be broadcast live on Wednesday, October 7 and Thursday, October 8 on select Webex social media channels.
Please note that, due to certain restrictions, certain segments will not be available outside of the WebexOne event app.
We strongly encourage you to register and watch the keynotes live within the event platform to get the full experience.
WebexOne will be hosted on Webex Events (formerly Socio). Event professionals trust Webex Events to power their event programs end-to-end, on a single platform. Learn more.
Yes! Contact our Sponsorship Team to learn more about our turnkey solutions, custom experiences, thought leadership, and more for our hybrid event.
Learn more and request sponsorship by checking out our Sponsorships page.
The event will take place in Austin, Texas (CDT). Both the in-person and virtual events will be held in the Central Time Zone. If you cannot attend the in-person event, you can join the virtual event either live or on-demand.
Our virtual event platform, Webex Events (formerly Socio), supports 30+ languages, both live and on-demand. For a full list of languages, head here.
Registration for WebexOne 2026 will open soon! Save the date now to get a 75% discount on your registration and be among the first to know when it launches.
Be sure to check your inbox and our social media channels for the latest updates.
Ticket pricing for WebexOne 2026 will be announced very soon. For budget planning purposes, you can expect pricing to be similar to previous years.
Previous Year’s Pricing:
- Conference Pass: $799
- Conference Pass PLUS Training: $1,199
- Virtual Pass: Free
Access to the Technical Training Program at WebexOne requires a training pass.
Please note that while WebexOne is held at the Fairmont Austin, the venue has a limited number of rooms and cannot accommodate all attendees. We highly recommend registering and booking your hotel early if you wish to stay at the Fairmont, as these rooms will sell out quickly.
Group Rate: $295/night + taxes and fees
We will also be providing information on overflow hotel options within walking distance.
No. There is no option to use CLCs as a payment option for WebexOne tickets for 2026.
Yes. Government and Public Sector tickets will be offered at a discounted rate as a benefit for both the Conference and Training tickets.
Please note: Cisco complies with all applicable gifting and discount regulations for Government and Public Sector accounts. Discount codes cannot be applied to these passes, and all pricing must adhere to relevant policies and requirements. This ensures compliance with Cisco's Gift, Travel, and Entertainment (GTE) Policy, and avoids potential conflicts of interest.
Yes, WebexOne will offer both in-person and virtual ticket options to accommodate your specific needs. The Virtual Pass will launch closer to the event in September.
No. The training & hands-on labs program will only be offered for in-person attendees and is not available to those with a Virtual Pass or On-Demand Pass.
Of course! All attendees joining the in-person experience will be able to connect using the WebexOne 2026 mobile app. Once the app is available, attendees will be notified via email to start building their personalized event experience.
Once the WebexOne 2026 app is available, attendees will be notified via email to start building their personalized event experience, including their agenda.
The WebexOne in-person ticket payment is by credit card only.
Yes, alcohol will be served at our evening events. You must be 21 years of age to attend WebexOne.
WebexOne strives to accommodate all attendees’ needs where possible. If you have any dietary restrictions, please include that information during the registration process. Please also include any special accommodation you may need (hearing, vision, mobility, etc.) during the event.
Fairmont Austin
Learn more about the Fairmont Austin’s accessibility information here.
For more information about the physical features of the accessible rooms, common areas or special services relating to a specific disability, please call +1 512-600-2000.
Located approximately 10 miles from the Fairmont Austin, Austin-Bergstrom International Airport is the closest and most convenient airport to the event venue. Expect about a 20-minute drive to the venue.
Tickets do not include the cost of a hotel. Upon registering, attendees will receive confirmation and info on how to reserve a room at our discounted hotel, Fairmont Austin, pending availability.
Yes! We have secured a discounted group rate at Fairmont Austin, where WebexOne 2026 is taking place. The Fairmont Austin is located at 101 Red River St, Austin, Texas, USA, 78701.
Group Rate: $295/night + taxes and fees
Please note that the venue has a limited number of rooms and cannot accommodate all attendees. We highly recommend registering and booking your hotel early if you wish to stay at the Fairmont, as these rooms will sell out quickly.
The following hotels are available at standard rates within walking distance of the Fairmont Austin. Please book your room directly with the hotel if you choose to stay at one of these nearby options.
- Hotel Van Zandt
- Hampton Inn & Suites Austin Downtown
- Homewood Suites by Hilton Austin Downtown
- Hilton Garden Inn Austin Downtown
- Hyatt Place Austin Downtown
- The Westin Austin Downtown
Fairmont Austin will offer luggage check services for attendees who need to hold their bags on Thursday, October 8.
Parking at Fairmont Austin is available at the following rates:
Self-parking hourly rates:
- 0-3 hours: $25 (plus tax) $10 per hour thereafter
- Overnight: $55 (plus tax)
Valet parking hourly rates:
- 0-3 hours: $36 (plus tax) $10 per hour thereafter
- Overnight: $68 (plus tax)
- Oversized vehicles: $75
Reaching downtown Austin is easy with many ground transportation options, from rideshares and car rentals to taxis and public transit.
Experience a vibrant downtown venue where rich culture, modern amenities, and inspiring city views create an ideal atmosphere for collaboration in the heart of Austin.
Check out our venue & travel guide for more information.
You can request a Visa Support Letter to accompany your visa application to attend WebexOne by webexone@external.cisco.com. Your registration must be paid in full before your letter can be issued.
Please note that requesting a visa invitation letter does not guarantee that your local authorities will grant a visa to attend WebexOne. Additionally, you are responsible for submitting your visa application to your local embassy/consulate; conference management will not submit it on your behalf. All requests are subject to review and approval. Please allow up to 10 business days for requests to be reviewed.
