Jeetu Patel is Cisco’s Executive Vice President and General Manager of Security and Collaboration. He leverages a diverse set of capabilities to lead strategy and development for these businesses and owns P&L responsibility for this multibillion-dollar portfolio. He is helping to redefine Cisco's SaaS business and strategy to further accelerate the company's transformation and growth.

He has more than 20 years of senior leadership experience in enterprise software, building cloud-native applications while developing and delivering against long-term strategies. Prior to Cisco, he was the Chief Product Officer and Chief Strategy Officer at Box, leading the company’s product strategy and vision for cloud content management in the enterprise.

Fran Katsoudas oversees critical functions that instill Cisco's conscious culture, contribute to the company's overall performance, and advance Cisco's purpose to power an inclusive future for all. The strategic alignment of functions within Fran's organization ensures holistic care for the well-being of Cisco's people and extends Cisco's reach to positively impact communities everywhere. Fran has extensive experience leading organizational transformations, driving large scale growth, and cultivating successful leaders and teams. Fran sits on the boards of Americares, Global Citizen, and ADP. Passionate about social justice, Fran is an advocate for a variety of causes, including women's leadership, homeless youth, and the Latino community.

Javed Khan is SVP and GM of Cisco’s multi-billion-dollar Collaboration business which includes the Webex App, Webex Devices, Webex Calling, and Webex Contact Center. He brings 20+ years of enterprise and consumer product leadership to Cisco.

Previously, Javed led Cisco’s Cloud Calling business and was responsible for the strategy and execution of product management, development, and partner operations. Prior to that, he led the Webex Meetings business unit, driving many transformative initiatives including developing a single meetings platform and modernizing the Webex experience.

Javed came to Cisco from Symantec where he served as the VP of Enterprise and Consumer Security products.

Javed holds an MS in Computer Science and an MBA from the Anderson School of Management at UCLA. When he's not working, he enjoys spending time with his family in the San Francisco Bay Area.

Jonathan Davidson is the Executive Vice President and General Manager of Cisco Networking. He leads an organization that builds optics, hardware, software, and systems innovations for the largest and most advanced networks in the world. The team helps enterprise, service provider, public sector, and hyperscaler customers transform and digitalize their businesses with best-in-class networking; deep cloud automation; and seamless, premium user experiences across all networking and cloud offerings.

Jonathan is co-author of the bestselling book, "Voice-over IP Fundamentals," and is a frequent speaker at high-profile industry events. He frequently shares his observations and insights about the industry through Twitter and blogs.

Aruna Ravichandran is SVP and CMO for Webex. She brings unique parallel expertise in technology and marketing, blending her computer engineering background with a deep customer focus and a business philosophy that delivers results.

She is a change agent and recognized authority on hybrid work, with a track record of guiding customers, partners, and global teams through workforce and technology transformations.

Aruna’s experience spans more than two decades—building SaaS and digital routes-to-market and expanding addressable markets—for companies including HP, Juniper, CA Technologies, and Cisco.

Aruna has authored two pioneering books on DevOps, is a contributor for Forbes.com, and is a multi-award honoree, including Top 100 Most Influential Women in Silicon Valley 2016, and the National Diversity Council’s 2016 Most Powerful and Influential Woman.

Aruna holds an MBA and an MS in Computer Engineering from Santa Clara University and a BS in Computer Science from Bangalore Institute of Technology (BIT). She was also a graduate of the esteemed CMO Leadership program at Kellogg Business School in 2019.

Snorre Kjesbu is Vice President and General Manager of Webex Devices at Cisco, leading a worldwide organization responsible for the collaboration devices business ranging from IP phones to immersive video systems. His passion for design with over 20 years of engineering experience are at the core of Snorre's belief in always providing authentic user experiences. Prior to his return to Cisco, Snorre was Executive VP of Design, Creation, and Fulfillment at BANG & OLUFSEN in Copenhagen. His résumé also includes SVP at Tandberg and being responsible for R&D on wireless communication at ABB. Snorre holds a Master of Science from the University of Bristol and has been a guest lecturer at the Stanford Network Research Center in Stanford University.

Lorrissa is Senior Vice President and General Manager for Webex Calling and Contact Center. She leads a global team responsible for the future strategy and growth of both product portfolios. With the rise in hybrid work, Lorrissa is laser focused on innovation to deliver next-generation solutions with Webex.

Prior to this role, Lorrissa drove the product evolution of the Webex App. She and her team brought together best-in-class team collaboration with calling, meetings, messaging, and more—transforming the modern work experience with a single app which empowers people to work from anywhere.

Lorrissa brings more than 16 years of experience in product management, leading teams at both Cisco and Microsoft. During her career, she has contributed to productivity software, natural language processing, machine learning with search and NUI experiences, hardware development for sound and video, analytics, and business applications for human capital management. She is extremely passionate about innovation and has a track record of thinking outside the box with the development of 10 patents over her career.

Jono Luk is Vice President of Product Management with Webex. This is Jono’s second tour of business with Webex! He currently runs several teams in the Webex business including the Product Management (PM) group that delivers Webex’s Contact Center and Customer Engagement offerings; the PM team focused on empowering customer administrators, Security & Compliance teams, and Cisco’s partners to deploy and manage Webex; and the PM team responsible for ensuring Webex’s solutions are available to customers across all countries/markets and government sectors. Prior to re-joining Cisco, he was VP of Product at Truveta—a Seattle healthcare technology startup seeking to save lives with data.  At Truveta, Jono’s team built the core product that enabled healthcare data to be brought together from many disparate healthcare systems and sources, then harmonized and anonymized for the purposes of advanced clinical research at a scale never seen before—all while protecting patient privacy.

Nikki Heyder is currently Director of Product & Growth for Vidcast, Cisco Collaboration’s new asynchronous video messaging application. Prior to joining the Vidcast team, Nikki was the product management lead for Cisco's Webex Contact Center and Contact Center AI solutions. Nikki came to Cisco via the Voicea acquisition where she ran Product Marketing and Strategic Partnerships for their innovative, AI-driven, speech-to-text translation engine. Additionally, Nikki also ran Outbound Product Management at Oracle Data Cloud (formerly BlueKai). A UCLA graduate, Nikki is also an avid runner and just finished her first marathon this summer in Berlin.

Geoff Huang is VP of Product and Solutions Marketing for Webex. His expertise spans industries, from networking and security to collaboration, with a special interest in distilling complexity into simplicity. Prior to Webex, Geoff was SVP Product for Sift, a pioneer in deploying machine learning in the fight against online fraud and abuse. In his role, Geoff was responsible for product marketing, product management, and design and played a key role in creating the Digital Trust & Safety market category. Before Sift, Geoff led product and product marketing teams for companies like RingCentral, VMware, F5 Networks, and Juniper Networks, focusing on go-to-market execution. Geoff started his career as an engineer at Cisco, where he developed networking and infrastructure security products. A lifelong learner, Geoff has literature, engineering, and business degrees from UC Santa Cruz and UC Berkeley.

Sonu Arora is currently a Director of Product Management for Webex Calling with over 15 years of progressive experience in executing key technology strategies. She is passionate about delivering world-class collaboration solutions to organizations around the world. She is a proven leader in technology, with engineering experience in unified communication. Prior to Cisco, Sonu led product and program management at Microsoft delivering solutions in Skype, Microsoft Teams, and Azure Infrastructure. Sonu graduated from York University and resides in the Seattle area with her family.

Yarkin Sakucoglu is on a mission to help organizations power virtual, hybrid, and in-person event success.

The Forbes 30 Under 30 CEO started what is now Webex Events (formerly Socio) in 2016. Under Yarkin’s leadership, the company has evolved into one of the most forward-thinking end-to-end event management solutions.

In July 2021, Cisco (NASDAQ: CSCO) acquired Socio to power the future of hybrid events. Cisco and Socio together are furthering their shared vision of transforming the event industry by creating the world’s first completely end-to-end hybrid event and meeting technology suite.

Courtenay Godshall leads product marketing for the Webex customer experience portfolio at Cisco. In this role, she drives strategy and execution of initiatives to educate customer-driven enterprises about the powerful capabilities of innovative Webex solutions that empower them to create lasting, memorable relationships with their customers.

Prior to joining Cisco, Courtenay held marketing leadership roles at cloud software (SaaS) category leaders who leverage AI/ML and big data analytics to provide unique value to Fortune 500 customers in the biotechnology, renewable energy, oil and gas, finance, retail, and consumer goods industries.

She holds a bachelor’s degree from the University of North Carolina at Chapel Hill.

Sudarshan Dharmapuri is VP Product Management for Webex CPaaS Solutions, previously imimobile. Sudarshan has a proven track record of conceptualizing, defining, building, and launching successful new enterprise software products in both emerging and established market categories. Prior to Cisco and imimobile, Sudarshan worked in engineering and product management roles at Oracle and Siebel Systems in the Silicon Valley. Sudarshan holds an MBA from the Haas School of Business at UC Berkeley, as well as master’s and bachelor’s degrees in computer science.

Aaron Oden is a Technical Marketing Engineer with Cisco Collaboration and has over 15 years of experience in the Collaboration portfolio, specializing in its video devices and Webex software suite. Driven by the belief that positive attitudes lead to positive outcomes, he takes pride in providing the best in-person and virtual collaboration tools possible. Aaron is an accomplished public speaker with a talent for communicating across multiple professional groups, including C-level executives, sales professionals, and development engineers. In addition to his role at Cisco, Aaron also enjoys urban exploration, sci-fi/fantasy novels, food tourism, and expressing creativity through culinary creations. Aaron holds a Bachelor of Science in Computer Engineering from the University of Florida with minors in Business, Sales Engineering, and Mathematics.

Abhay Kulkarni is SVP and GM for Webex App, Cisco Collaboration. His deep experience in enterprise, security, and collaboration has helped Webex become the most trusted platform for remote work and a lifeline for businesses, governments, educators, and frontline workers to stay securely connected and productive. Under Abhay’s leadership, Cisco is delivering award-winning collaboration technologies to Fortune 500 business customers.

Abhay leads a global team responsible for Cisco’s collaboration portfolio which includes Webex Meetings, Messaging, Calling, and the Webex App. The development, product management, online/ecommerce, and engineering teams under his management are laser focused on evolving the overall collaboration user experience to meet the growing demand of Cisco customers.

Before joining Cisco, Abhay was head of engineering at cloud security startup Netskope. Prior to Netskope, Abhay led engineering for Symantec/Norton Cloud—one of the largest enterprise clouds managing many petabytes of data for 40M+ users.

Abhay holds a Bachelor of Engineering in Computer Science from University of Pune.

Amey Parandekar leads Product Management for Webex Calling, an enterprise grade, globally available, and innovative calling and phone system. He is passionate about innovation and evolving the calling experience from hearing, to seeing, to doing—empowering people to have a richer calling experience with Webex and leveraging cloud capabilities for the new era of hybrid work. Amey brings more than 20 years of experience in areas such as product management, design, and cloud engineering in productivity software at Cisco, Microsoft Teams, Azure, and Skype. He has developed 20 patents over his career.

Amey has a B.Tech from Indian Institute of Technology, Bombay and a master's degree from North Carolina State University.

He lives in Seattle with his family and enjoys outdoor activities such as hiking and kayaking in his free time.

Amy Watanabe is the Product Manager for Device Management, Workspaces, and Analytics. Amy joined Cisco in 2019, coming from the startup scene in Oslo, Norway. In her previous role as the Head of Customer Success, she built her Customer Success organization from the ground up with a focus on three goals: a robust self service model, high retention, and high product adoption for our customers to grow and find success with our products. This experience gave her a solid foundation and successful working history within software as a service.

Amy's roots are deep within the Midwest of the U.S.—Wisconsin, to be exact. She graduated cum laude with a bachelor's degree in Fine Arts with minor studies in Journalism & Anthropology from the University of Wisconsin-Milwaukee.

Andrew Pearson is a seasoned technology marketing leader, investor, and entrepreneur, with 20 years of experience with events of all kinds. Andrew is the Chief Marketing Officer at Webex Events (formerly Socio) and has served as CMO or head-of-marketing for six other software companies over his career. Andrew has an MBA from UNC Kenan-Flagler Business School, with a focus on entrepreneurship and marketing. Andrew has been an event organizer, sponsor, host, exhibitor, or speaker at over 1,000 in-person, hybrid, and virtual events. Some of his favorites are SXSW (South by Southwest); Hubspot Inbound; WebexOne; and partner dancing events, where he practices his favorite hobby! When he's not going to events, you might find him taking care of the over 100 plants in his home.

Anurag Dhingra is VP and Chief Technology Officer of Cisco Collaboration. In this role, he is responsible for setting technology vision, strategy, and direction for the Webex portfolio including Meetings, Calling, Video Devices, and Team Collaboration. Additionally, he is responsible for Collaboration AI, Developer Platform, and App Integrations for Webex.

Previously, as Vice President and Head of Engineering for Webex Meetings, Anurag was responsible for delivering applications and services to power online meetings for millions of users worldwide.

During his 20+ year career in the communications industry, Anurag has held various engineering leadership positions and built market leading VoIP, video, and collaboration products.

Passionate about inclusion and diversity, Anurag is Executive Sponsor for Cisco's Responsible AI initiative and serves on Cisco's Human Rights Advisory Council.

When he’s not obsessing about building great products, Anurag likes to explore the Bay Area biking and hiking trails with his family.

Carlos Guadamuz is a Business Development Manager at Cisco for Webex customer experience solutions, with a particular focus on Webex Contact Center. In this role, he is instrumental in providing hands-on experiential demonstration of both the business and technical value of the solutions in the portfolio for executive audiences.

Carlos brings over 20 years of contact center experience to Cisco, joining from a previous role at Genesys where he was a Senior Solutions Consultant supporting both commercial and enterprise accounts. Previous roles as an analyst in the financial and professional services industries honed his abilities to guide customers through industry best practices and common use cases in evaluating technology solutions.

Caroline Stroud leads the digital strategy and customer journey team for Webex Customer Success. Caroline is known for untangling complex business challenges by facilitating workshops that identify systematic challenges and business opportunities.

Caroline recently worked with a team of experts and Webex customers across all industries, geographies, and sizes to launch the Webex Customer Success Guide, which outlines how to drive adoption of any Webex product, feature, or use case. These strategies make it easy for any organization to achieve success in their workplace transformation.

Caroline’s passion for people, coaching, and experience design inspires her work. Her mission is to empower workplaces to harness the power of Webex to be more creative, inspiring, and caring.

Charlotte Jewsbury heads up Webex CPaaS Solutions marketing at Cisco and is currently focused on delivering marketing initiatives to support the need to change how organizations interact with their customers and enabling them to have seamless end-to-end customer journeys that deliver smarter, richer customer experiences. In this role, she focuses on strategy, product and content marketing, digital marketing, and demand generation to help enterprises utilize next-generation technology such as Webex’s cloud communications platform (CPaaS) to power business change.

Prior to joining Cisco, Charlotte held marketing leadership roles within the technology and telcommunications industries. As an experienced B2B marketer, she has a deep understanding of enterprises globally, having worked in this space for over a decade.

Cheryl Couris is a design leader, storyteller, and creative problem solver passionate about using technology to build deep connection and inclusive communities.

Chris Bottger leads the Workplace Experience Strategy for Webex Devices. He has 25 years of experience in video collaboration and also has background in building energy management systems (BEMS). Chris brings this BEMS experience together with video collaboration and IoT networking foundation to create a human machine interface (HMI) strategy that can drive users in real time to improve engagement and the overall workplace experience in a sustainable way. His goal is to empower customers to help accelerate the rise of the agile team, improve talent retention, and execute at the speed of a startup but at scale—all while optimizing the workplace, improving real-estate efficiencies, and increasing wellness in a secure and scalable environment.

Chris Rowen is a Silicon Valley entrepreneur and technologist known for his groundbreaking work developing RISC microprocessors, domain-specific architectures, and deep learning-based software.

As VP of Engineering, Collaboration AI, Chris leads an engineering and product team focused on building smarter, clearer, and more seamless speech, audio, visual, and relationship intelligence experiences.

Before joining Cisco, Chris was the cofounder and CEO of speech science technology company BabbleLabs, which was acquired by Cisco in 2020. Prior to that, he founded the processor licensing company Tensilica, and led it as CEO before it was sold to Cadence in 2013.

Chris holds more than 40 U.S. and international patents, an MSEE and PhD in electrical engineering from Stanford, and a BA in physics from Harvard. He was recognized in 2015 as an IEEE Fellow for his work in microprocessor architecture.

Christina Torok has been helping customers successfully adopt technology within their businesses for more than 15 years. In her current role at Webex, she leads the Webex Webinars and Events product marketing teams.

Dave Jennings leads the Sales Engineering team responsible for pre-sales opportunity, business requirements analysis, and solution design. He thrives on helping large enterprises understand how our products and solutions can fit into their existing technology ecosystem and digital strategy to solve their specific business problems, with customer experience at the heart. A passionate technologist, Dave develops solutions that take friction out of the customer journey to create the most seamless experience possible using the latest in digital technology such as automation, orchestration, AI, and NLP. He understands the challenges businesses face in the new digital revolution where it is becoming increasingly difficult to match consumer expectations, emulate digital-disruptors, and meet the need for technology to be agile and scalable in order to adapt and innovate quickly.

Emmy Chen is a Product Marketing Manager for Webex Control Hub—a solution that provides an easy-to-use, intuitive way to navigate and manage Webex services. She has a passion for technology and being involved in the cutting-edge solutions that move hybrid work forward. She works with a team committed to sharing the power of Control Hub with IT administrators, enabling simple administration with a seamless and automated IT admin experience that supports all phases of the service lifecycle—from configuration through optimization.

She has a background in marketing and inside sales for hardware and software companies, working with strategic alliances and product positioning. Emmy enjoys connecting with customers and creating content that helps users get the most from Control Hub.

Espen Løberg leads Product Management for Webex video devices. Espen joined Cisco with the acquisition of Tandberg in 2010, and since then he's managed Cisco's Video Conferencing and Telepresence business through several market transitions. When Espen isn’t passionately discussing the future of work, he enjoys spending time in the outdoors with family and friends. He holds a Master of Science from the Norwegian University of Science and Technology and lives and works in Oslo.

Gaurav Verma is the VP of Customer Success on the Cisco Collaboration team. Gaurav has a wealth of industry experience that he uses to drive high-velocity, customer-first adoption here at Cisco. He’s passionate about creating high-value customer experiences through the development of culture, by leveraging new strategies and technologies, and by undergoing fast-paced iterations.

Gavin Ivester is the Director of Industrial and UX Design for Webex devices. Gavin's background includes design and product leadership roles at Bang & Olufsen, Apple (designing the first-ever PowerBook), Nike, PUMA, and as Gibson Guitar’s Chief Creative Officer. Gavin has been a guest lecturer at Stanford and Vanderbilt, and is currently based in Denmark.

Hannah Berke is currently the Customer Success Lead for Vidcast, Cisco Collaboration’s new asynchronous video messaging application. Prior to joining the Vidcast team, Hannah was a Customer Success Manager at Hyland Software, an enterprise content management software company. She is motivated about helping organizations reach their desired outcomes with the use of asynchronous video. Hannah is most passionate about educating and teaching customers while maintaining energetic and strong relationships.

Ian McGuigan’s career started in financial technology, and he joined Webex Events (formerly Socio) as its first Product Manager in January of 2020. When the pandemic began soon after, he helped lead the then event mobile app company through a successful pivot to support virtual events, adding four products to the suite and launching hundreds of features to date. When he’s not leading the Product team, he enjoys golfing and hiking, and completed the grueling 24-hour trail relay, Ragnar, in Kentucky with his wife Faith and work teammates in May of 2021.

Jamie (Greenberg) Hamilton is a Customer Success Manager at Slido, the go-to interaction tool for polling and Q&A in Webex Embedded Apps. Jamie is energized by helping her enterprise clients transform their meetings, events, and company culture. She has always been passionate about building strong and nurturing relationships, leading with a human-first approach, something she carried over from her time at Tesla.

Jason Copeland is a product leader and entrepreneur with experience in collaboration, AI, and building developer ecosystems. He is Vice President of Product for Webex Platform & Verticals. Previously, he was CEO of Deep Vision and held senior leadership roles at Amazon Web Services, Apple, and RingCentral. At AWS, Jason led the industrial AI vertical. Previously, he cofounded Deep Vision to bring cloud-trained computer vision models to edge devices. At Apple, Jason launched iCloud and co-invented Find My iPhone. He holds an MBA and MA from Harvard University, and a BA from Whitman College.

Jay Patel is the VP and GM of Webex CPaaS Solutions (previously imimobile) and is working to combine imimobile platforms with relevant Webex technology to create solutions that help clients deliver the world's best customer experiences. Jay helped start IMImobile PLC and as CEO led it to a successful IPO in 2014 and then to the acquisition by Cisco in 2021. Jay enjoys working with entrepreneurs and fast growth technology businesses and has served as both an executive and non-executive director on the boards of private and public companies and has led several investments and exits.

Prior to IMImobile, Jay cofounded Spark Ventures plc (an early stage venture capital firm) and held corporate finance roles at UBS Warburg and BSkyB. He qualified as a Chartered Accountant with KPMG and has an MBA from INSEAD and an Economics degree from LSE. Jay is passionate about technology, economics, and social justice.

Jessica Knieff is a Marketing Manager within the Product & Solutions Marketing organization Webex. She manages relationships with strategic integration partners and oversees market launches for new platform and integration product features.

A content creator at heart, she is passionate about crafting meaningful messaging and driving compelling content across channels to create broad market awareness and establish thought leadership. Jessica has spent her career enabling partner success and amplifying the strategic communication of partner value propositions. With a wide breadth of experience between channel partners and integration partners, her current focus is extending the power of hybrid work with partner-developed, integrated enhancements to the Webex platform.

Jono Luk is Vice President of Product Management with Webex. This is Jono’s second tour of business with Webex! He currently runs several teams in the Webex business including the Product Management (PM) group that delivers Webex’s Contact Center and Customer Engagement offerings; the PM team focused on empowering customer administrators, Security & Compliance teams, and Cisco’s partners to deploy and manage Webex; and the PM team responsible for ensuring Webex’s solutions are available to customers across all countries/markets and government sectors. Prior to re-joining Cisco, he was VP of Product at Truveta—a Seattle healthcare technology startup seeking to save lives with data.  At Truveta, Jono’s team built the core product that enabled healthcare data to be brought together from many disparate healthcare systems and sources, then harmonized and anonymized for the purposes of advanced clinical research at a scale never seen before—all while protecting patient privacy.

Justin Jordan is a Senior Product Manager for Webex Calling with 25 years of experience in calling and collaboration technologies. Working for 12 years at Cisco in both technical sales and product roles, Justin loves bringing our customers simple solutions to complex problems. Justin attended the University of Hawaii and lives in the Hill Country of Texas with his wife, daughter, and two pugs.

As a member of the Webex team since before its acquisition by Cisco, Kara Barclay has fulfilled many roles within Production Services, the white-glove professional services organization for Webex Webinars/Webcasts, Meetings, and Trainings. After several years on the production side, working with Webex customers to deliver everything from small-scale trainings to CEO town halls for Fortune 50 companies, she made the move to an Operations role. This allows Kara to use her extensive Webex delivery knowledge to develop new products for Production Service, develop training on integrating the enhanced Webinars feature set into delivery best practices, while working with the Product Management organization on enhancements to Webex Webinars for more efficient and effective event management.

Kara Gladish began her career in voice of customer marketing at the interactive marketing software company ExactTarget. Later, she worked from home before it was cool, via her own digital marketing consulting and web design firm. Since joining Webex Events in 2019 as its first Customer Success Manager, she has worked with hundreds of customers on thousands of in-person, virtual, and hybrid events. As the Manager of Customer Experience, she gets to geek out about her passion for Webex Events customers and products even more.

Kedar Ganta is Director of Global Growth Verticals in the collaboration group at Cisco. In this role, he is responsible for product strategy and enabling strong partnerships across different industries such as public sector, healthcare, and broadcast, including an augmented reality (AR) solution for frontline workers.

Prior to this role, Kedar led the healthcare interoperability and cloud platform charters at GE. He also spent a number of years at Microsoft working on products and solutions, including Dynamics 365 and Azure.

He serves as the co-chair of the Healthcare Industry Guild, and is a steering committee member and advisory council member for several industry bodies, including the HL7® FHIR® Argonaut project to advance industry adoption of interoperability standards.

Kedar holds an MS in Computer Science and an MBA from Columbia Business School.

Kieran Higgins manages Digital Workplace Collaboration for Cisco. This includes Voice, Video, Meetings & Messaging, and Contact Center services globally. This also covers in-office technology and the platforms and services that deliver hybrid work for more than 140,000 employees and partners. Kieran is a 20-year Cisco veteran, delivering and managing IT client, network, and infrastructure services in APAC, Europe, and globally. Prior to this role, he held a variety of management, engineering and design roles in a variety of Fortune 500 companies in different geographies. Kieran holds a BSc and a research MSc in Applied Physics and has always been driven by the data and insights in working towards delivering business outcomes.

Leonard Chung is a Senior Director at Webex. A seasoned technology leader in collaboration, cloud, and enterprise, Leonard has great passion for creating and delivering market-changing products. He has a unique background in building early-stage products across both startups and within established companies. Along with founding Syncplicity (acquired by EMC), his other notable products include Windows PowerShell and SETI@home.

Lucas Hanson is a Director of Product Management for Cisco Spaces. Lucas and his team are responsible for supporting our customers in turning their buildings into Smart Spaces. His team enables Smart Spaces through integrations with Cisco infrastructure (Webex, Catalyst, and Meraki), managing a third party IoT sensor ecosystem and App Center, delivering Rich 3D maps, and developing applications focused on solving problems for Facility Managers and Real Estate planners. Lucas has spent over six years at Cisco. In addition to his current role, he has also held positions in business strategy and as a product manager for edge computing products. Before joining Cisco, Lucas spent two years as a Clinical Technology Manager at Kaiser Permanente and six years in the U.S. Army. He has an MBA from the University of San Francisco and a BS in Philosophy from the United States Military Academy.

Mack Loyd has been a Customer Success Manager for over three years, helping customers achieve their business outcomes with Cisco Collaboration products. Specifically, he has provided personalized Webex adoption experiences for top commercial accounts in the financial services, healthcare, engineering, utilities, and agriculture industries. Prior to Cisco, Mack was a Collaboration Specialist in the education industry, providing guidance to departments in selecting the appropriate collaboration software and hardware. In addition, he was a Business Relationship Manager focused on strengthening the relationship between IT and other departments to ultimately align initiatives and maximize business value. His experience and customer-obsessed mentality have provided a helpful perspective for customers.

Marte is a Product Marketing Manager for Webex devices, based out of Oslo, Norway. She holds a MSc in Corporate Communications from the University of Amsterdam, and a BSc (Hons) in Psychology from the University of Manchester. She is passionate about telling stories about how technology can change the world for the better and help organizations meet their sustainability goals. When she is not working, you can find her hiking with her husky or enjoying a good book.

Mary de Wysocki has fifteen years of experience leading various corporate social responsibility (CSR), education, and sustainability initiatives for Cisco, and currently leads the company’s strategic direction on environmental sustainability and regeneration. Mary’s team creates and manages social and environmental impact initiatives, supports innovations that leverage technology and Cisco’s expertise to enable opportunity for all, and manages the company’s annual ESG (environmental, social, and governance) reporting and materiality analysis. Mary is a Trustee of the Cisco Foundation and Board Member of MIND Research Institute. She holds a Juris Doctor degree from Pace University Law School and a Bachelor of Arts degree in Government from Wheaton College.

Mithun Baphana is the lead product manager for Webex Mobile, Cars & Mobile Integrations. He is focused on the mobile-first meetings experiences on Apple iOS and Android mobile devices. Mithun is also responsible for strategy and product experiences for Webex for Cars.

Prior to ThousandEyes, Mohit received his PhD in Computer Science at UCLA where his research led to a better understanding of internet routing and networking protocols through modeling and creative visualizations, resulting in publication in top conferences and journals.Mithun brings 12+ years of industry experience in building mobile product experiences and strategies. Before joining Cisco in 2021, Mithun led his startup from the idea stage to launch and beyond.

Mithun holds a Master of Electrical Engineering from the University of Southern California (USC) and a Bachelor of Engineering – Electronics & Telecommunications from the University of Pune, India. Outside of work, Mithun is passionate about historical memorabilia and macroeconomics. He lives in San Jose with his wife and two daughters.

Mohit Lad is the vice president, general manager, cofounder, and CEO of ThousandEyes. ThousandEyes’ internet and cloud intelligence delivers deep visibility and insights into the digital delivery of applications and services over the internet. Acquired by Cisco in 2020, ThousandEyes was founded in 2010 by Mohit and Ricardo Oliveira with the vision to empower customers to see the internet and cloud as if it was their own environment. As businesses pursue digitization—adopting cloud services, SaaS applications, and software-defined networks—enterprises are faced with managing a complex ecosystem of services, networks, and providers that sit beyond their corporate perimeters. The combination of Cisco’s expertise in network and application performance with ThousandEyes’ visibility into the internet provides customers with unmatched, end-to-end visibility from campus networks to the internet, SaaS, and cloud-based services that are so critical to business but lie outside of enterprises’ direct control.

Prior to ThousandEyes, Mohit received his PhD in Computer Science at UCLA where his research led to a better understanding of internet routing and networking protocols through modeling and creative visualizations, resulting in publication in top conferences and journals.

Niraj Gopal is the Head of Product Management for the Webex Platform that powers meetings, messaging, calling, contact center, and devices. He and his team are focused on creating the most secure, private, and compliant collaboration solution that is easy to manage and enables IT administrators to do more with less.

At Webex, Niraj envisioned and implemented the 360-degree approach to security, resulting in a best-of-breed ranking from the National Security Agency and recognition from numerous industry analysts.

Niraj is accountable for the Local Webex Ladder of Excellence strategy and Webex expansion into new markets with initiatives like FedRAMP, Department of Defense IL-5, data sovereignty, and sovereign clouds.

He has 20+ years of experience in enterprise software product management at leading technology companies and holds seven patents.

Nirav Chanchani is a Director of Product Management at Cisco, responsible for the management and administration experience for the Webex Collaboration suite of products. This encompasses the areas of partner and customer onboarding, user management, administration, licensing, serviceability, and service provisioning across all of the go-to-market channels.

Nirav joined Cisco as a product manager helping to build and then successfully launch Cisco’s cloud-based instant messaging product, Webex Messenger/Jabber. He led the initial onboarding of several marquee early adopter customers onto the new product and grew it to 4.5 million users. Subsequently, Nirav led the building of a cloud-based service for the fully automated provisioning of Cisco’s entire collaboration portfolio of products that resulted in reducing operational costs through the elimination of manual processes and the reduction of support cases, while significantly improving customer satisfaction by cutting down provisioning times by over 90%.

Nirav has over 20 years of experience building enterprise software and has previously held product management positions at Oracle and BEA Systems. He holds a Bachelor's degree in computer engineering from the University of Pune, and an MBA from San Jose State University.

Odd Arild Skaflestad is the Director of Product Management for Webex devices management and device integrations. He has been with Cisco since 2010 and has held several leader positions within Cisco's Oslo-based enginering team prior to his current role. Helping move the devices to a cloud-based offering has been one of the major focus areas over the last decade. Odd Arild holds a Master of Science in Telematics from the Norwegian University of Science and Technology.

Padmini Krishnan is a Product Manager for Webex Contact Center. She was previously a Product Manager in the Webex devices group, building next generation collaboration devices and creating deeper integrations with the Webex platform. Prior to that, she spent seven years in software engineering. She holds a Master's degree in Computer Networks from the University of Massachusetts Amherst and an MBA from the University of Texas McCombs School of Business.

Phil Bellanti is a Senior Developer Evangelist and Customer Experience Product Manager on the Webex team. Based in Orlando, Florida, Phil has been involved in the cloud-API space since 2007 and joined Cisco in 2015 through their acquisition of real-time communications API provider Tropo. In his current role, Phil is involved with creating and presenting content for Webex developer enablement, including tech talks, workshops, hackathons, and other live events. Additionally, Phil enjoys writing how-to blogs, creating newsletters, and networking with the dev community.

Phil Polishuk is a Senior Product Manager for Webex, focused on the Meetings experience. Phil has helped deliver innovative features such as the integration of Slido and other embedded apps into Webex meetings. Phil leads the team (along with counterparts in engineering and user experience) that has delivered hundreds of new enhancements to Webex Meetings over the past two years.

Prior to Webex, Phil held senior product management roles at Walmart.com, Symantec/Norton, Veritas, and Snapfish.

Phil holds a bachelor's degree in economics and biology from Wesleyan University in Middletown, CT and an MBA from the Haas School of Business at the University of California, Berkeley.

Pratik Desai is a Product Marketing Manager at Cisco Meraki, where he is focused on helping deliver best-in-class hybrid cloud technology experiences. Prior to Cisco Meraki, Pratik served as Product Marketing Lead at late-stage startup HERE Technologies, where he helped launch offerings in mapping-as-a-service and digital twins. With over 12 years of experience spanning product development, product marketing, corporate finance, data science, and strategic alliances, Pratik continues to passionately solve problems at the intersection of society and technology. He earned his Masters in Business Administration and Masters in Public Policy from the University of Chicago.

Rahul Dubey is responsible for the Webex market access portfolio that includes Meetings, Messaging, Calling, and Devices used in a growing global data center footprint. He heads leading initiatives like Webex for Government (FedRAMP), Webex for Defense (IL5), privacy, data residency, and sovereign cloud.

Rahul has been in the product management and security and compliance field for over a decade, working at Fortune 500 companies such as VMware and midsize companies like Splunk. His experience includes building cloud products for regulated markets and expanding them to suit enterprises and global public sectors worldwide.

He also has expertise in guiding cloud products to achieve and maintain various certifications and authorizations like FedRAMP, DOD IL5, IRAP, ISO, SOC, HIPAA, and GDPR.

Rahul holds an MBA (MIS, Management & Risk Management) from Concordia University, WI. His passion is in spreading the word of diversity and inclusion. Rahul loves watching American football (Go Packers!), traveling, and getting acquainted with various international cultures and traditions.

Raj Kumar is a Director of Product Management with Webex. He and his team focus on Webex security, compliance, and identity management platform solutions, keeping users, applications, content, and devices protected. They develop solutions related to end-to-end encryption, key management, data loss prevention (DLP) and archival, legal hold, eDiscovery, and security policies and controls, along with authentication, authorization, and user lifecycle management. Additionally, he is responsible for driving cross-architecture solutions by bringing best-of-breed Cisco security portfolios within Webex and driving integration with third parties for enterprise-grade security, compliance, and IDaaS (identity as a service) solutions. He has 15+ years of enterprise product management experience at leading technology companies, including Microsoft, Amazon, and Oracle.

As a native Bavarian with a real Lederhosen, Ralf Schiffert started programming games and language learning programs as part of the Commodore generation. After working for a voice IVR company in Munich, he joined a small startup in Illinois to displace traditional telephony networks with a new hardware/software approach. In the early 2000s he found his way to California for the then-largest speech recognition company where he learned advanced AI skills within the real world constraints imposed by processing power and memory. After working for a CPaaS API company in San Francisco, he joined Cisco as a Product Manager for all things APIs. Ralf currently leads and influences three different scrum teams to deliver delightful, world-class APIs within the Cisco collaboration network.

In his spare time, his interests span from surf-skiing to biking to astrophotography where he currently leverages his M.Sc. in Physics for a deeper understanding of the stars.

Ramy Riad leads the global future digital messaging strategy for the Webex cloud communications platform (CPaaS) solution. Ramy is passionate about creating multi-channel customer experiences and ensuring richer, smarter customer interactions.

With more than a decade's experience in telecommunications, Ramy works with global operator groups and governing bodies as well as messaging providers to truly shape the future of business messaging.

Rich Bayes is a Director of Product Management for Video Devices at Cisco. He has a wealth of expertise spanning over a decade in this industry. Rich is responsible for all experiences the Room and Desk video devices provide and how they can further complement the world of hybrid work. His passion is helping people connect and collaborate to achieve their greatest potential and using technology as a vehicle to progress that aim. Rich holds a Bachelor of Engineering degree in Network Security from Staffordshire University in the UK.

Shilpi Sneha is the Product Marketing Manager for Webex Meetings. She has helped launch a host of innovations, strategic partnerships, and enhancements in the past ten months to delight customers and establish the leadership of Webex Meetings in intelligent video conferencing and collaborative meeting services.

Prior to joining the Webex team, Shilpi led product marketing for Meraki Wireless WAN. Before joining Cisco, Shilpi held product marketing roles at startups, Ericsson, and Verifone, as well as engineering roles at Accenture. Shilpi holds a bachelor's degree in Computer Science from VTU, Bangalore, and an MBA from Santa Clara University in California.

Si Meng is a product manager at Webex Webinars. In her role, she works with webinar planners, presenters, and training providers to develop and implement strategic investments, supporting the success of every engaging webinar.

Snorre Kjesbu is Vice President and General Manager of Webex Devices at Cisco, leading a worldwide organization responsible for the collaboration devices business ranging from IP phones to immersive video systems. His passion for design with over 20 years of engineering experience are at the core of Snorre's belief in always providing authentic user experiences. Prior to his return to Cisco, Snorre was Executive VP of Design, Creation, and Fulfillment at BANG & OLUFSEN in Copenhagen. His résumé also includes SVP at Tandberg and being responsible for R&D on wireless communication at ABB. Snorre holds a Master of Science from the University of Bristol and has been a guest lecturer at the Stanford Network Research Center in Stanford University.

Sonu Arora is currently a Director of Product Management for Webex Calling with over 15 years of progressive experience in executing key technology strategies. She is passionate about delivering world-class collaboration solutions to organizations around the world. She is a proven leader in technology, with engineering experience in unified communication. Prior to Cisco, Sonu led product and program management at Microsoft delivering solutions in Skype, Microsoft Teams, and Azure Infrastructure. Sonu graduated from York University and resides in the Seattle area with her family.

Sudarshan Dharmapuri is VP Product Management for Webex CPaaS Solutions, previously imimobile. Sudarshan has a proven track record of conceptualizing, defining, building, and launching successful new enterprise software products in both emerging and established market categories. Prior to Cisco and imimobile, Sudarshan worked in engineering and product management roles at Oracle and Siebel Systems in the Silicon Valley. Sudarshan holds an MBA from the Haas School of Business at UC Berkeley, as well as master’s and bachelor’s degrees in computer science.

Travis Pouliot has greater than 21 years of experience with Cisco Collaboration and Contact Center solutions. Most of his career has been spent working with customers across segments such as financial services, media, and entertainment, as well as supporting service providers. In his current role as a Business Development Leader focusing on integrations and interoperability for Webex, he works closely with customers, sales representatives, and business units. His goal is to ensure organizations can extend the power of the Webex platform and its ability to integrate with enterprise applications such as Microsoft’s to benefit diverse users.

Travis has a passion for cross architecture solutions that enable today’s hybrid work needs and hosts many customers in Cisco’s new PENN1 office in New York City.

Adam North has worked with the Webex Calling product from inception to its current state. He joined Cisco with the Broadsoft acquisition and spent several years as a frontline trainer, empowering Cisco Partners with the latest information on Webex Calling.

Now in a leadership role, Adam uses his extensive Webex Calling knowledge to develop new course offerings for Webex Calling and develop training on the latest feature set, while managing the current frontline trainers and occasionally assisting in course delivery.

Charlie Thorpe is a Technical Marketing Engineer within the Cisco Collaboration Technology Group business unit and is part of the Webex Technical Marketing Engineering (TME) team focusing on Desk Series, RoomOS, Sharing, and Webex Edge for Devices. Prior to this role, Charlie was a Technical Solutions Architect within the EMEA Webex SE team focusing on Webex SaaS solutions including Webex Messaging, Webex Meetings, Webex Calling, and Webex Hybrid Services. Charlie has been with Cisco since 2010. Prior to this, he spent four years with Nortel as a Systems Engineer within the Enterprise Sales organization, working within IP telephony, contact center, and data networking. Before his time at Nortel, he worked with BT for 15 years.

Clare Davis is a Webex evangelist and proponent of hybrid work. For over 20 years, Clare has delivered Webex product training to thousands of customers, partners, and internal employees. Clare continually strives to create meaningful content to inspire others with her excitement for how easy it is to work wherever and whenever with Webex!

Clare lives in Redding, California, where she enjoys overwhelming herself with home improvement ideas she’ll never get around to, cooking, spending time with her family, and sharing her house with five adorable cats.

David Liedle is a Senior Developer Evangelist on the Webex team. With over two decades of development experience, David brings a seasoned perspective to his work in writing, speaking, and supporting developers of all skill levels. As a full stack polyglot, David has traveled the world giving talks and training sessions across a wide range of technologies. He enjoys learning new languages and stacks, playing games with friends and family, and playing the guitar.

Davide Preti is a Technical Marketing Engineering Technical Leader in the Collaboration Technology Group Solutions team focusing on Cisco Unified Communications. Davide is based in Italy and joined Cisco in 2010 through the TANDBERG acquisition. His main area of expertise is around Microsoft, Google, and Zoom interoperability, with a special focus on video and IM&P.

Donna Wyvill is a Learning Content Developer for Webex Events (formerly Socio) and has been teaching, creating content, and working with collaboration software and technology for over two decades. Donna traveled the globe, two days at a time, to share her knowledge and insight on utilizing Cisco telepresence devices and applications for the best experiences possible and to achieve ROI. She lives in Michigan and spends her summers kayaking and her winters skiing.

Laura Hamill (MA, Educational Technology) leads internal customer success enablement for Webex. Her team of enablement specialists works to develop programs and opportunities that meet learners where they are, from onboarding through continued education. Laura is an enablement leader with sensibility. She enjoys crafting innovative and modern on-demand experiences to insipre humans. She's a pioneer who leads with optimism in the face of uncertainy and believes wholeheartedly in bulding acurious lifelong learners through inclusive communities of practice.

Mahalia VanDeBerghe started working with Webex Events (formerly Socio) 3.5 years ago as the first member of the enablement team. Since then, she’s built a team of tech writers and content developers who own the knowledge bases and Webex Events Academy.

In her spare time, Mahalia enjoys tabletop roleplaying games; reading sci-fi; and spending time with her husband, their Newfoundland dog Minnow, and their cat Rory.

Phil Bellanti is a Senior Developer Evangelist and Customer Experience Product Manager on the Webex team. Based in Orlando, Florida, Phil has been involved in the cloud-API space since 2007 and joined Cisco in 2015 through their acquisition of real-time communications API provider Tropo. In his current role, Phil is involved with creating and presenting content for Webex developer enablement, including tech talks, workshops, hackathons, and other live events. Additionally, Phil enjoys writing how-to blogs, creating newsletters, and networking with the dev community.

Rachelle Galang resides in Michigan where she loves spending time outdoors. She is a creative EdTechie who loves learning. Rachelle has an MA in Educational Technology. She enjoys making a difference and enabling others to succeed in their daily practices using technology.

Susan Parrish resides in North Carolina where she enjoys spending time at the beach in her newfound free time as a recent empty nester. She has an extensive background in supporting software-as-a-service products through previous customer-facing roles. Susan has a BA in Management of Information Systems and a Master of Education in Adult Education. She combines her knowledge of the IT industry and customer-facing experience with her passion for education to bring a fresh perspective to technical training at Cisco.

Vanesa Melendez provides training for Webex Calling and Webex Contact Center as an Enablement Specialist at Cisco. She joined Cisco during the Broadsoft acquisition, and leverages her deep knowledge to develop Webex Contact Center training and deliver material for Partners around the globe. A proud Panamanian, she has a degree in Electronics Engineering and wide experience in the telecommunications field. She brings her decade of experience to her current role where she is dedicated to successfully guiding Partners to master Webex.