Technical Training Program

The WebexOne Technical Training Program offers deep-dive technical classes, hands-on labs, and expert-led sessions designed to help IT professionals, administrators, and partners master the Webex and Cisco collaboration ecosystem, including AI integrations, cloud calling, and workspace design.

On-site registration and badge pick-up will begin Sunday afternoon, October 4. If you arrive in Austin early, beat the rush and pick up your badge early!

The WebexOne Technical Training Program kicks off on Monday morning, October 5th, and is scheduled to run through the afternoon of Thursday, October 8th.

Training is specifically geared toward Webex customer and partner administrators, engineers, and IT staff who are responsible for managing and architecting collaboration solutions. There are also foundational courses offered that are geared to new users or those interested in learning more about how the products work. It is ideal for those looking for "under-the-hood" technical knowledge and practical implementation skills.

The WebexOne Conference Pass + Training includes access to everything in the Conference Pass as well as the Technical Training Program, beginning on Monday morning, October 5 and ending Thursday afternoon, October 8.

The Conference Pass + Training includes:

• Four days of the Technical Training Program classes and labs
• Multiple classes with options for every level of learner, covering foundational knowledge, advanced administration, and architecture around key concepts and topics, including:
  • AI
  • Webex Calling
  • Webex Contact Center
  • Webex Connect
  • Cisco Devices
  • Apps & integrations and Webex Developer
  • Webex Control Hub
  • Webex Meetings, Messaging
  • Microsoft integrations
  • Interoperability
  • Best practices and planning for migrations to the cloud
  • Troubleshooting
  • And more!
• Exclusive training attendee networking reception with instructors
• Capture the Flag walk-in labs
• All WebexOne 2026 programming, including:
  • Live keynotes & breakout sessions
  • Access to the expo hall
  • Access to hotel room block & pricing (as available)
  • Access to our meeting program with executives & product experts
  • Opening reception & evening celebration
  • Webex Customer Awards Ceremony
  • Complimentary breakfast and lunch (Monday through Thursday)
  • Virtual content
  • In-venue activities, experiences, networking, and more!

Yes, attendees of the WebexOne Technical Training Program can earn Continuing Education (CE) credits to apply toward maintaining or re-certifying their Cisco technical certifications.

Similar to the training and credits offered at Cisco Live events, each training class and lab will clearly display the number of Continuing Education credits that can be earned. This information is outlined on the event website and agenda builder within the WebexOne app.

You will earn Cisco CE credits for every class and lab you complete at WebexOne. Please note that these credits will be processed and should appear in your Cisco account within 2–3 weeks following the conclusion of the event.

To qualify for Continuing Education credits, participants must provide their Cisco.com (CCO) account ID and meet the attendance requirements. The Continuing Education program is available to individuals with active Cisco certifications at the associate, specialist, professional, or expert levels.

For more information on the Cisco Continuing Education program, view this user guide.

Conference Pass + Training (includes access to the full event plus technical training classes and hands-on labs)

• Early Bird: $999 | April – July 17
• Advance: $1,099 | July 18 – September 4
• Last Chance: $1,199 | September 5 – October 8

Yes. Government and Public Sector tickets for WebexOne are already offered at a significantly discounted rate as a benefit for both the Conference and Conference + Training tickets. These ticket prices are valid across all dates, pending availability.

Government/Public Sector Prices:

• Government/Public Sector Conference Pass PLUS Training = $649

During registration, please choose one of the Government options from the "What industry are you in?" drop-down question.

Please note: Cisco complies with all applicable gifting and discount regulations for Government and Public Sector accounts. Discount codes cannot be applied to these passes, and all pricing must adhere to relevant policies and requirements. This ensures compliance with Cisco's Gift, Travel, and Entertainment (GTE) Policy, and avoids potential conflicts of interest.

To access the training program, you must purchase a Conference Pass + Training ticket. Standard Conference Passes or Virtual Passes do not include access to the technical training courses or hands-on labs.

No. There is no option to use CLCs as a payment option for WebexOne tickets for 2026.

No. The training courses and hands-on labs will only be offered for in-person attendees and are not available to those with a Virtual Pass or On-Demand Pass.

After registration, you will receive an email with details on the launch of the Training Agenda Builder.

The Agenda Builder goes live on September 10 at 11 am ET / 3 pm GMT, allowing all Training pass holders to select one lab to ensure equitable access for everyone.

Starting September 16 at 11 am ET / 3 pm GMT, the lab limit is lifted, and you may select additional labs on a first-come, first-served basis, subject to availability.

The Capture the Flag program also returns for 2026, offering a walk-in lab experience for Training pass holders—no prior registration required.

This process is designed to provide equitable access to labs while also allowing flexibility for additional selections and participation in the Capture the Flag gamified hands-on labs.

Training pass holders may add as many classes to their agenda as the schedule and capacity limits for each class allow. It will not be possible to add overlapping Training sessions. Once attendance capacity for a class is reached, the option to add the class to your agenda will not be visible.

For any class that has reached capacity in the Agenda Builder, there will be the option to form a line/queue outside of the classroom. At 5 minutes past the start of the class, any open seats from registered attendees who have not checked in will be filled from the waiting line.

After the initial lab selection period starting September 10 at 11 am ET / 3 pm GMT, in which each Training pass holder will be permitted to select one lab, Training pass holders may add as many labs to their agenda as the schedule and capacity limits for each lab allow. It will not be possible to add overlapping Training sessions. Once attendance capacity for a lab is reached, the option to add the lab to your agenda will not be visible.

For any lab that has reached capacity in the Agenda Builder, there will be the option to form a line/queue outside of the lab room. At 5 minutes past the start of the lab, any open seats from registered attendees who have not checked in will be filled from the waiting line.

Additionally, the Capture the Flag program is returning for WebexOne 2026, allowing a walk-in lab experience for Training pass holders.

The Agenda Builder goes live on September 10 at 11 am ET / 3 pm GMT, allowing all Training pass holders to select one lab to ensure equitable access for everyone.

Starting September 16 at 11 am ET / 3 pm GMT, the lab limit is lifted, and you may select additional labs on a first-come, first-served basis, subject to availability.

All registered Training pass holders will be notified by email with information leading up to the launch of the Training Agenda Builder.

No. For the Training classes and labs, all selections will be made from your WebexOne 2026 Attendee Portal, using our special Training Agenda Builder. Your Training agenda will be visible in the WebexOne app, but all selections and changes will occur in the Attendee Portal only. Detailed instructions will be sent by email to all registered Training pass holders.

For any lab that has reached capacity in the Agenda Builder, there will be the option to form a line/queue outside of the lab room. At 5 minutes past the start of the lab, any open seats from registered attendees who have not checked in will be filled from the waiting line. This has proven to be a successful and effective process in past years.

Capture the Flag (CTF) labs are gamified, self-directed learning environments designed to provide hands-on technical experience in aligning to WebexOne collaboration outcomes. They offer a walk-in format where participants can join during designated training hours, select a technical lab of their choice, engage in learning and building activities, and earn points. The program is flexible, allowing learners to fill gaps in their schedule or explore if they missed a scheduled lab. At the end of the program, participants who score highest on the leaderboard can win prizes, though the labs are also valuable for those simply looking to enhance their skills.

No, the training sessions are only available for attendees in person at the event.  Training will not be available to attendees that sign up for the free Virtual Pass.