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Webex Customer Awards

We are excited to announce the finalists for the fourth annual Webex Customer Awards. These honors recognize the innovators who are shaping the future of events, collaboration, employee and customer experiences, and AI. We extend our heartfelt appreciation to all participants for sharing their inspiring stories with us.

Let us celebrate you!

We’re rolling out the red carpet to celebrate customers like you in an unforgettable Oscars-style ceremony extravaganza at WebexOne 2025.

Check it Out
Award Categories

We are proud to recognize outstanding organizations and individuals across 15 award categories.

Winners will be revealed live during the Webex Customer Awards ceremony at WebexOne 2025, held at the Marriott Marquis Marina in San Diego from September 28 to October 1.

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Cisco AI Assistant
AI Innovator: Employee Experience

This award recognizes the company that has most successfully showcased vision, foresight, and innovation with their use of Cisco AI Assistant in Webex Suite.

Finalists:

  1. Electric Power Research Institute
  2. New York Life Insurance Company
  3. NYU Langone Health
  4. Paychex
  5. Sutherland Global
Cisco AI Assistant or Webex AI Agent
AI Innovator: Customer Experience

Celebrating a company that has demonstrated vision, foresight, and innovation through their use of Cisco AI Assistant in Webex Contact Center or Webex AI Agent.

Finalists:

  1. BancFirst
  2. CarShield
  3. Maersk
  4. Springfield Clinic
  5. Uniting NSW.ACT
Webex Suite
Collaboration Champion

This award recognizes one company in each region (AMER, EMEAR, APJC) that has most successfully harnessed the power of the Webex Suite and its capabilities including Meetings, Calling, Messaging, Vidcast, Slido and Webinars & Events.

Finalists:

  1. Aussie Broadband
  2. Conagra Brands
  3. Dubai Police
  4. HD Supply
  5. National Trust
  6. Tripadvisor
  7. Uniting NSW.ACT
Webex Calling
Cloud Calling Leader

This award celebrates the company that has most effectively leveraged Webex Calling to enhance employee and customer experience.

Finalists:

  1. Advance Auto Parts
  2. Banco Santander
  3. Markel Group
  4. Topgolf
  5. Toshiba
Cisco Devices
Workspace Wizard

This award honors the company that has most creatively transformed its workspaces using Cisco devices and technology.

Finalists:

  1. Aramco
  2. Booking.com
  3. General Motors
  4. Kennedy Space Center
  5. Public Investment Fund
  6. Wells Fargo
Webex + Cisco
Future-Proofed Workplaces Genius

Honoring a company making the future-proofed workplace a reality by using Cisco products - such as networking, Meraki, Cisco Spaces, or ThousandEyes - alongside Cisco devices and/or Webex solutions.

Finalists:

  1. Cigna
  2. Conagra Brands
  3. KPMG
  4. M&T Bank
  5. Verizon
Webex Contact Center
Customer Experience Extraordinaire

This award honors the company that most effectively leverages Webex Contact Center solutions to transform the customer journey and create exceptional customer experiences.

Finalists:

  1. AIDS Healthcare Foundation
  2. Ashley Furniture
  3. Deutsche Telekom
  4. GetixHealth
  5. HealthEquity
  6. MedStar Health
Webex Contact Center + Webex
Customer & Employee Experience Standout

This award honors the company that uses Webex Contact Center and Webex Calling or the Webex Suite to transform the customer journey and enhance the employee experience with outstanding results.

Finalists:

  1. Booking.com
  2. Cintas
  3. Centennial Bank
  4. HD Supply
  5. Veridian Credit Union
Webex Connect (CPaaS)
Customer Communications Trailblazer

This award celebrates the company that has most improved and reimagined the customer journey experience with Webex Connect.

Finalists:

  1. Carnival Cruise Line
  2. The Centre for Addiction & Mental Health
  3. Canadian Imperial Bank of Commerce
  4. SSM Health
  5. StarHub
Webex Solutions
Bold Explorer – Government & Public Sector

This award recognizes the company that has most creatively demonstrated out-of-the-box thinking in their use of Webex products in the government and public sector.

Finalists:

  1. Austin Independent School District
  2. Central NY Regional Information Center
  3. City of Phoenix
  4. Dutch Government
  5. Sir Sandford Fleming College
  6. State of Alabama - Office of IT
Webex Solutions
Bold Explorer – Healthcare

This award honors the company that has demonstrated creativity and out-of-the-box thinking in its use of Webex products within the healthcare sector.

Finalists:

  1. Community Health Network
  2. Jefferson City Medical Group
  3. Kaleida Health
  4. NHG Health
  5. Valeris
Webex Solutions
Bold Explorer - Finance

This award celebrates the company that has showcased creativity and out-of-the-box thinking in their use of Webex products in finance.

Finalists:

  1. Banco BPM
  2. Banco Itaú
  3. First United Bank
  4. Intesa Sanpaolo
  5. Wintrust
Webex Solutions
Bold Explorer – People's Choice

This award honors an organization for their innovative ideas, strategic approach, and creative use of Webex solutions, and for inspiring others to follow their lead.

Note: this is a people’s choice award where WebexOne attendees can vote for a winner.

Finalists:

  1. AdEchoTech
  2. Advania Norway
  3. Dairy Farmers of America
  4. LPL Financial
  5. Ozarks Technical Community College
Webex Customer + Cisco Partner
Dynamic Duo - People's Choice

This award recognizes a Cisco Partner and Webex customer who collaborated on creative implementation of Webex solutions.

Note: this is a people’s choice award where WebexOne attendees can vote for a winner.

Finalists:

  1. BankVic with Partner Peak Insight
  2. Bluebeam with Partner Bucher + Suter
  3. Gruppo Clerici with Partner Personal Data
  4. ConnectEast with Partner BroadSource
  5. OrthoCarolina with Partner Presidio
Individual Impact
Webex Luminary

This award celebrates our best Webex customers – individuals that advocate for Webex and are visionaries in their organization driving change by rallying others to embrace Webex.

Finalists:

  1. Ian Trollope, City of Phoenix
  2. Larry Freed, Overhead Door
  3. Pedro Antonio Oñoro, Kennedy Space Center
  4. Sebastian Leuser, Deutsche Telekom
  5. Sebastien Jobert, Verizon

Frequently asked questions.

Who can nominate a customer for a Webex Customer Award?

We encourage customers to self-nominate; in addition, Cisco employees and partners can submit a nomination on behalf of a customer with the customer’s consent.

Can I submit more than one nomination for the same company?

Yes, you can! Just make sure that you submit a separate nomination form for each award category and ensure that each nomination form only includes content specific to that award.

Are Cisco Partners eligible to submit for the Webex Customer Awards?

The Webex Customer Awards are for Webex customers only, unless specified in the award. We encourage Partners to nominate their customers.

How are winners selected?

Please see each award category for specifics. In general, the best submissions will have metrics and quantifiable benefits of using Webex collaboration and/or customer experience solutions.

Is this program limited to a specific geographic region?

The Webex Customer Awards program is a global program, and we welcome submissions from all regions.

Do the Webex Customer Awards recognize a company or an individual at the company?

The Webex Customer Awards recognize both the company and individuals. The Webex Luminary award recognizes individuals while the other categories recognize a company.

When is the deadline to submit a nomination?

The deadline to submit nominations is July 16, 2025 at 11:59 PM PST.

Does the customer need to be registered for WebexOne 2025 to be nominated for an award?

The customer does not need to be registered for WebexOne to be nominated, but finalists must attend the conference in person to be eligible to win.

How will winners for the Bold Explorer: People’s Choice and Dynamic Duo: People's Choice categories be selected?

The winners will be chosen through a popular vote by attendees registered for WebexOne 2025. Only those who are registered attendees will be eligible to vote.

What do I get as a Webex Customer Awards finalist?

Finalists will receive hotel accommodations and conference passes for two (2) people per organization.

Do I need to attend WebexOne 2025 to win?

Yes, all award finalists must attend WebexOne 2025 in person to be eligible to win. Winners will receive a winner's gift.

When and where will the winners receive their awards?

The winners will be publicly announced at WebexOne 2025 at the Marriott Marquis San Diego Marina. The awards ceremony will be a live, in person event at WebexOne 2025. Winners will receive their gift in person. Stay tuned for the exact date and time of the ceremony.

What will a winning organization or individual receive?

Winners will receive a trophy, a winner’s gift, be featured in a series of Webex Customer Awards blog articles, and/or other marketing or promotional materials.

Who can I contact if I have questions?

Please contact Melody Leatherbury at meltang@cisco.com with any questions regarding the Webex Customer Awards.