In this session, you’ll learn how Webex Suite delivers an inclusive, secure, and easy-to-manage solution for your collaboration and communication needs while lowering your TCO and maximizing ROI. You’ll hear from TalkingPointz’s Dave Michels about the challenges businesses are facing with hybrid work and how Webex is best positioned to address those challenges.

Hybrid work is constantly evolving, so your business requires a solution that can keep up with all your collaboration and communication needs today, as well as anticipate and accommodate your needs tomorrow.

Speakers

• 
  Abhay Kulkarni

  SVP & GM, Webex App, Cisco Collaboration, Cisco

  Cisco

  SVP & GM, Webex App, Cisco Collaboration

  Abhay Kulkarni is SVP and GM for Webex App, Cisco Collaboration. His deep experience in enterprise, security, and collaboration has helped Webex become the most trusted platform for remote work and a lifeline for businesses, governments, educators, and frontline workers to stay securely connected and productive. Under Abhay’s leadership, Cisco is delivering award-winning collaboration technologies to Fortune 500 business customers.

  Abhay leads a global team responsible for Cisco’s collaboration portfolio which includes Webex Meetings, Messaging, Calling, and the Webex App. The development, product management, online/ecommerce, and engineering teams under his management are laser focused on evolving the overall collaboration user experience to meet the growing demand of Cisco customers.

  Before joining Cisco, Abhay was head of engineering at cloud security startup Netskope. Prior to Netskope, Abhay led engineering for Symantec/Norton Cloud—one of the largest enterprise clouds managing many petabytes of data for 40M+ users.

  Abhay holds a Bachelor of Engineering in Computer Science from University of Pune.

• 
  Dave Michels

  Founder & Principal Analyst, TalkingPointz

  TalkingPointz

  Founder & Principal Analyst

  Dave Michels is the Principal Analyst and Founder of TalkingPointz. He has extensive experience with all levels of the enterprise communications industry. Dave works with global providers, public and private investors, and other industry participants (channels and consultants) to provide insights and guidance about the industry and how industry offerings transform enterprise workflow and collaboration.

  Dave closely monitors industry news and trends, and shares insightful commentary and analysis in his posts and reports on TalkingPointz. Additionally, Dave contributes to many industry sites, presents regularly at industry events, and provides advisory services to industry stakeholders. Dave started out in the technical organizations of end-user companies prior to starting Buffalo Communications, a VAR, which he sold in 2010. Over the last 10 years, Dave has focused his efforts on TalkingPointz and its irreverent, incisive take on the industry. Talkingpointz.com has become one of the most influential and often-quoted, linked content sources in the enterprise communications industry.

  Dave holds a master’s degree in telecommunications from University of Colorado. He lives in Boulder. Follow him on Twitter @DaveMichels.

Business communication is constantly evolving, and so are the expectations of your customers. More businesses are shifting their collaboration workloads from on-prem to the cloud, as they look for a more secure, reliable, and scalable communications infrastructure. This is a good thing: The cloud delivers the flexibility needed to support and simplify the "work from anywhere, on any device" promise.

In this session, you’ll find out how to use Webex Calling to accelerate sales and support processes that will drive business growth. You'll also gain insight into how to manage all your collaboration services from one easy-to-use, single-pane-of-glass administrative dashboard. Plus, you’ll hear from Cisco partner CDK Global on how they are innovating with Webex Calling to transform the automotive dealership industry. Are you ready?

Speakers

• 
  Amey Parandekar

  Sr. Director, Webex Calling Product Management, Cisco

  Cisco

  Sr. Director, Webex Calling Product Management

  Amey leads Product Management for Webex Calling, an enterprise grade, globally available, and innovative calling and phone system. He is passionate about innovation and evolving the calling experience from hearing, to seeing, to doing—empowering people to have a richer calling experience with Webex and leveraging cloud capabilities for the new era of hybrid work. Amey brings more than 20 years of experience in areas such as product management, design, and cloud engineering in productivity software at Cisco, Microsoft Teams, Azure, Skype, natural language processing NUI experiences. He has developed 20 patents over his career.

  Amey has a B.Tech from Indian Institute of Technology, Bombay and a master's degree from North Carolina State University.

  He lives in Seattle with his family and enjoys outdoor activities such as hiking and kayaking in his free time.

• 
  Joe Bell

  VP & GM, IT Solutions Product & Technology, CDK Global

  CDK Global

  VP & GM, IT Solutions Product & Technology

  Joe Bell is responsible for development and operational support including P&L for the IT Solutions business line, a managed service provider for automotive dealer networking, security, collaboration solutions, and integrated applications.

  Before taking on the IT Solutions Vice President and General Manager role, Joe served as Senior Director of Global Network and Voice Infrastructure and was later promoted to Vice President of Development and Product Management.

  A senior technology leader with over 17 years of proven success, Joe has spearheaded large-scale programs building and optimizing technology infrastructure, as well as delivering innovative products and services for global customers.

  Prior to CDK Global, Joe was the senior director of advanced infrastructure and automation at IGNW. He also held increasing levels of responsibility in network solutions at ADP, including director of engineering.

  Joe earned his bachelor’s degree in political science from the University of Oregon, and his Master of Business Administration degree from Marylhurst University in Marylhurst, Oregon.

• 
  Justin Jordan

  Sr. Product Manager, Webex Calling, Cisco

  Cisco

  Sr. Product Manager, Webex Calling

  Justin Jordan is a Senior Product Manager for Webex Calling with 25 years of experience in calling and collaboration technologies. Working for 12 years at Cisco in both technical sales and product roles, Justin loves bringing our customers simple solutions to complex problems. Justin attended the University of Hawaii and lives in the Hill Country of Texas with his wife, daughter, and two pugs.

• 
  Sonu Arora

  Director, Product Management, Calling, Cisco

  Cisco

  Director, Product Management, Calling

  Sonu Arora is currently a Director of Product Management for Webex Calling with over 15 years of progressive experience in executing key technology strategies. She is passionate about delivering world-class collaboration solutions to organizations around the world. She is a proven leader in technology, with engineering experience in unified communication. Prior to Cisco, Sonu led product and program management at Microsoft delivering solutions in Skype, Microsoft Teams, and Azure Infrastructure. Sonu graduated from York University and resides in the Seattle area with her family.

Hybrid work is constantly evolving, so your business requires a solution that can keep up with all your collaboration needs today as well as anticipate and accommodate what you’ll need tomorrow.

In this session, you’ll learn how Webex delivers an inclusive, flexible, and frictionless collaboration experience for your hybrid workforce. You’ll also get the chance to hear from Ed Green, CTO of McLaren Racing, about how they're reimagining workspaces, enabling employees to work from anywhere, and engaging with their fans via Webex.

Speakers

• 
  Edward Green

  Head, Commercial Technology, McLaren Racing

  McLaren Racing

  Head, Commercial Technology, McLaren Racing

  Edward Green joined McLaren in March 2018 and leads the Commercial Technology function within the McLaren Racing team. He is responsible for the successful integration of the team’s technology partners into the McLaren ecosystem and for developing services to support the team's commercial ambitions. He has led the design of new infrastructure to support the growth across the McLaren Group, including the Composite Technology Centre, new updated office facilities, and providing thought leadership for new working practices. He is also the technical lead for McLaren’s esports team, McLaren Shadow. Edward works across the Group with executive teams to help set and realise a new vision for the future of McLaren.

• 
  Phil Polishuk

  Sr. Product Manager, Webex Meetings, Cisco

  Cisco

  Sr. Product Manager, Webex Meetings

  Phil Polishuk is a Senior Product Manager for Webex, focused on the Meetings experience. Phil has helped deliver innovative features such as the integration of Slido and other embedded apps into Webex meetings. Phil leads the team (along with counterparts in engineering and user experience) that has delivered hundreds of new enhancements to Webex Meetings over the past two years.

  Prior to Webex, Phil held senior product management roles at Walmart.com, Symantec/Norton, Veritas, and Snapfish.

  Phil holds a bachelor's degree in economics and biology from Wesleyan University in Middletown, CT and an MBA from the Haas School of Business at the University of California, Berkeley.

• 
  Shilpi Sneha

  Product Marketing Manager, Webex Meetings, Cisco

  Cisco

  Product Marketing Manager, Webex Meetings

  Shilpi Sneha is the Product Marketing Manager for Webex Meetings. She has helped launch a host of innovations, strategic partnerships, and enhancements in the past ten months to delight customers and establish the leadership of Webex Meetings in intelligent video conferencing and collaborative meeting services.

  Prior to joining the Webex team, Shilpi led product marketing for Meraki Wireless WAN. Before joining Cisco, Shilpi held product marketing roles at startups, Ericsson, and Verifone, as well as engineering roles at Accenture. Shilpi holds a bachelor's degree in Computer Science from VTU, Bangalore, and an MBA from Santa Clara University in California.

In this session, you’ll learn how to enhance meetings by making them more inclusive and transparent with the improved Slido polling integration in Webex Meetings and Webinars. We’ll share some of our customers' favorite tips and best practices so you can start using Slido and Q&A right away.

You’ll also hear from T-Mobile's Sr. CX Manager Arlen Love on how they’re using Slido to enable subject matter experts to provide real-time answers as well as capture feedback from the audience to improve future meetings.

With the workforce distributed between homes, cafes, offices, and multiple time zones, meetings are often the most essential place to foster company culture. However, managers and leaders tend to undervalue the impact of thoughtful meetings that promote true engagement and connection. It’s time to change that—and transform meetings for the better.

Speakers

• 
  Arlen Love

  Sr. Customer Experience Manager, T-Mobile

  T-Mobile

  Sr. Customer Experience Manager

  Arlen Love is in his ninth year at T-Mobile. He started at T-Mobile on the frontline. Since then, he has worked in Learning and Development, focusing on Program Management; the Loyalty Organization as a Customer Experience Manager; and is now a Senior Customer Experience Manager within Frontline Readiness – Launch Excellence. He focuses on bringing in and utilizing digital tools to help people work better together. His greatest passion is and has been exactly that. He is driven by the reward of helping people utilize digital tools in order to communicate and collaborate more efficiently.

• 
  Jamie Hamilton

  Customer Success Manager, Slido, Cisco

  Cisco

  Customer Success Manager, Slido

  Jamie (Greenberg) Hamilton is a Customer Success Manager at Slido, the go-to interaction tool for polling and Q&A in Webex Embedded Apps. Jamie is energized by helping her enterprise clients transform their meetings, events, and company culture. She has always been passionate about building strong and nurturing relationships, leading with a human-first approach, something she carried over from her time at Tesla.

In this session, you'll learn how Vidcast can help you regain control over your calendar and get time back in your day. We’ll walk through how our customers are using asynchronous video for executive comms, demos, training, onboarding, and troubleshooting, as well as best practices to help you get the most out of Vidcast from day one.

You’ll also get to hear from Broadridge’s Sr. Unified Communications Manager Jonathan Belfiore about how they’re taking advantage of Vidcast for training, employee onboarding, and internal communications.

Let’s ditch back-to-back meetings and make good on hybrid work’s promise of increased flexibility and improved employee well-being. Join us to explore how asynchronous video can help your distributed teams collaborate more effectively.

Speakers

• 
  Hannah Berke

  Customer Success Lead, Vidcast, Cisco

  Cisco

  Customer Success Lead, Vidcast

  Hannah Berke is currently the Customer Success Lead for Vidcast, Cisco Collaboration’s new asynchronous video messaging application. Prior to joining the Vidcast team, Hannah was a Customer Success Manager at Hyland Software, an enterprise content management software company. She is motivated about helping organizations reach their desired outcomes with the use of asynchronous video. Hannah is most passionate about educating and teaching customers while maintaining energetic and strong relationships.

• 
  Jonathan Belfiore

  Sr. Unified Communications Engineer, Broadridge

  Broadridge

  Sr. Unified Communications Engineer

  Jon Belfiore has been working in collaboration for 10+ years, involved in every facet of Broadridge’s collaboration transformation. He is the principle architect for Unified Communications and Collaboration Tools. Graduating at the top of his class from the College of Engineering at SUNY Stony Brook, he also holds an MBA from Molloy College and is a member of the Webex Experts Ambassador program. Jon is integral in lending his expertise to the Cisco product and engineering teams to develop and enhance new features across the entire Cisco Collaboration portfolio.

The adoption of hybrid work has accelerated at an unprecedented rate over the past two years, and so have the benefits of the Webex Platform. Today, Webex offers thousands of hybrid-enhancing features and integrations, along with many new services. We now offer new ways to make work-from-anywhere even easier for a diverse set of users and IT administrators. Hear how the highly extensible Webex Platform—designed with security, privacy, and compliance in mind—is powering possible in entirely new ways.

Speakers

• 
  Anurag Dhingra

  VP & CTO, Cisco Collaboration, Cisco

  Cisco

  VP & CTO, Cisco Collaboration

  Anurag Dhingra is VP and Chief Technology Officer of Cisco Collaboration. In this role, he is responsible for setting technology vision, strategy, and direction for the Webex portfolio including Meetings, Calling, Video Devices, and Team Collaboration. Additionally, he is responsible for Collaboration AI, Developer Platform, and App Integrations for Webex.

  Previously, as Vice President and Head of Engineering for Webex Meetings, Anurag was responsible for delivering applications and services to power online meetings for millions of users worldwide.

  During his 20+ year career in the communications industry, Anurag has held various engineering leadership positions and built market leading VoIP, video, and collaboration products.

  Passionate about inclusion and diversity, Anurag is Executive Sponsor for Cisco's Responsible AI initiative and serves on Cisco's Human Rights Advisory Council.

  When he’s not obsessing about building great products, Anurag likes to explore the Bay Area biking and hiking trails with his family.

• 
  Jono Luk

  VP, Product Management, Contact Center, Security & Management, Cisco

  Cisco

  VP, Product Management, Contact Center, Security & Management

  Jono Luk is Vice President of Product Management with Webex. This is Jono’s second tour of business with Webex! He currently runs several teams in the Webex business including the Product Management (PM) group that delivers Webex’s Contact Center and Customer Engagement offerings; the PM team focused on empowering customer administrators, Security & Compliance teams, and Cisco’s partners to deploy and manage Webex; and the PM team responsible for ensuring Webex’s solutions are available to customers across all countries/markets and government sectors. Prior to re-joining Cisco, he was VP of Product at Truveta—a Seattle healthcare technology startup seeking to save lives with data.  At Truveta, Jono’s team built the core product that enabled healthcare data to be brought together from many disparate healthcare systems and sources, then harmonized and anonymized for the purposes of advanced clinical research at a scale never seen before—all while protecting patient privacy.

• 
  Zeus Kerravala

  Founder & Principal Analyst, ZK Research

  ZK Research

  Founder & Principal Analyst

  Zeus Kerravala is the founder and Principal Analyst with ZK Research. Zeus provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice. He provides research and advice to end user IT and network managers; vendors of IT hardware, software, and services; and the financial community looking to invest in the companies that he covers.

  Zeus does research through a mix of end user and channel interviews, surveys of IT buyers, and investor interviews as well as briefings from the IT vendor community. This gives him a 360-degree view of the technologies he covers from buyers of technology, investors, resellers, and manufacturers.

  Prior to ZK Research, Zeus spent 10 years as an analyst at Yankee Group. Before Yankee Group, he had a number of technical roles including a senior technical position at Greenwich Technology Partners (GTP). Prior to GTP, he had numerous internal IT positions including VP of IT and Deputy CIO of Ferris, Baker Watts and Senior Project Manager at Alex. Brown and Sons, Incorporated.

  Zeus holds a Bachelor of Science in Physics and Mathematics from the University of Victoria in British Columbia, Canada.

Calling all IT admins!

The ability to monitor and support a distributed workforce is critical to collaboration in a hybrid world. Webex is reimagining the IT administration experience in Control Hub to offer more ease and automation, while providing tools and features to increase adoption and help you get more out of your collaboration spend.

In this session, you’ll learn how to better manage individual users and groups and keep track of collaboration goals across your organization. You’ll also hear from Deutsche Telekom about their experience utilizing Control Hub to manage their hybrid work solutions.

Speakers

• 
  Emmy Chen

  Product Marketing Manager, Cisco

  Cisco

  Product Marketing Manager

  Emmy Chen is a Product Marketing Manager for Webex Control Hub—a solution that provides an easy-to-use, intuitive way to navigate and manage Webex services. She has a passion for technology and being involved in the cutting-edge solutions that move hybrid work forward. She works with a team committed to sharing the power of Control Hub with IT administrators, enabling simple administration with a seamless and automated IT admin experience that supports all phases of the service lifecycle—from configuration through optimization.

  She has a background in marketing and inside sales for hardware and software companies, working with strategic alliances and product positioning. Emmy enjoys connecting with customers and creating content that helps users get the most from Control Hub.

• 
  Nirav Chanchani

  Director, Product Management, Cisco

  Cisco

  Director, Product Management

  Nirav Chanchani is a Director of Product Management at Cisco, responsible for the management and administration experience for the Webex Collaboration suite of products. This encompasses the areas of partner and customer onboarding, user management, administration, licensing, serviceability, and service provisioning across all of the go-to-market channels.

  Nirav joined Cisco as a product manager helping to build and then successfully launch Cisco’s cloud-based instant messaging product, Webex Messenger/Jabber. He led the initial onboarding of several marquee early adopter customers onto the new product and grew it to 4.5 million users. Subsequently, Nirav led the building of a cloud-based service for the fully automated provisioning of Cisco’s entire collaboration portfolio of products that resulted in reducing operational costs through the elimination of manual processes and the reduction of support cases, while significantly improving customer satisfaction by cutting down provisioning times by over 90%.

  Nirav has over 20 years of experience building enterprise software and has previously held product management positions at Oracle and BEA Systems. He holds a Bachelor's degree in computer engineering from the University of Pune, and an MBA from San Jose State University.

• 
  Sebastian Leuser

  Solution Architect, Deutsche Telekom

  Deutsche Telekom

  Solution Architect

  Sebastian Leuser is a Solution Architect with more than 15 years of experience in conferencing. In this role, he is responsible for designing Webex and video conferencing solutions for multi-national enterprise customers. Sebastian is deeply involved in the design, implementation, and operation of projects, as well as the troubleshooting of complex issues.

Webex APIs, bots, widgets, and SDKs create truly personalized hybrid collaboration experiences. In this session, you’ll hear directly from customers like The Stony Brook School and Mexican port operator Contecon Manzanillo about their experience with some of these tools.

We’re two years into mass adoption of hybrid work and it’s clear that the workforce has not only evolved in terms of where they work, but also how they work. There are now as many unique workstyles as there are types of workers. How can organizations effectively accommodate them all?

Join us to learn how the Webex Platform empowers organizations to increase productivity and strengthen their employer brand through customization. We’ll explore how Webex apps and integrations offer workflows for all types of workers.

Speakers

• 
  Devin De Frisco

  Director, Technology, The Stony Brook School

  The Stony Brook School

  Director, Technology

  Devin De Frisco is the Director of Technology at The Stony Brook School based in New York. With an undergraduate degree in Entrepreneurship, he enrolled in numerous IT and computer science courses that gave him experience in a variety of areas such as low-level operating system coding and development, Cisco network management certifications, and big-data server and database management. While in law school, he gained hands-on experience with IT-related law and e-discovery services. Devin was admitted to the NYS Bar in 2019.

  In addition to being an alumni of The Stony Brook School, he has volunteered countless hours as the Technical Director of the Theater Program since 2009. If his schooling and volunteering wasn’t enough to keep him busy, Devin also runs his own company that offers IT consulting and management to small businesses. In his free time, he uses his hobbies to further develop his professional skills. One such hobby is gaming and for seven years now he has run a video gaming community with over 14,000 members and managed a remote workforce of approximately 23 volunteers involved in website and server maintenance, marketing, and customer service.

• 
  Jason Copeland

  VP, Product, Webex Platform & Verticals, Cisco

  Cisco

  VP, Product, Webex Platform & Verticals

  Jason Copeland is a product leader and entrepreneur with experience in collaboration, AI, and building developer ecosystems. He is Vice President of Product for Webex Platform & Verticals. Previously, he was CEO of Deep Vision and held senior leadership roles at Amazon Web Services, Apple, and RingCentral. At AWS, Jason led the industrial AI vertical. Previously, he cofounded Deep Vision to bring cloud-trained computer vision models to edge devices. At Apple, Jason launched iCloud and co-invented Find My iPhone. He holds an MBA and MA from Harvard University, and a BA from Whitman College.

• 
  Martin Orozco

  CIO, Contecon Manzanillo

  Contecon Manzanillo

  CIO

  Martin Orozco has led Contecon Manzanillo’s IT systems strategy implementation and execution since the company was created 10 years ago. Located in the Port of Manzanillo in Manzanillo, Mexico, Contecon Manzanillo is now the second biggest ICTSI terminal, in terms of volume.

  Martin has been a computer engineer for more than 20 years, working or consulting for companies of all sizes in sectors including ports, food and beverages, electrical construction, iron and steel industry. He has experience in fields like quality assurance, process control, and IT management. For the last 10 years, Martin has been fully dedicated to Contecon Manzanillo’s green field port terminal, which started operations on August 2013 and now after nine years is moving more than a million TEUs (twenty-foot equivalent units).

Today’s hybrid worker uses a variety of tools and applications to collaborate and get work done—and they expect everything to work together seamlessly on whatever device they’re using. That’s why Webex offers interoperability with other apps powering your enterprise, like Microsoft, Google, and Slack.

Join us to learn how the most in-demand enterprise tools are seamlessly at work within the Webex Platform and hear how customers like T-Mobile count on Webex interoperability to increase productivity.

Speakers

• 
  Carson Cook

  Systems Reliability Engineer, T-Mobile

  T-Mobile

  Systems Reliability Engineer

  Carson Cook is a Systems Reliability Engineer within T-Mobile’s Collaboration and Productivity (CaP) team. His role enables digital transformation by evolving processes, tools, and culture to achieve strategic business goals. Not only does he connect the dots together, but he brings the entire picture into focus too. He aspires to become an executive leader one day. His accomplishments include developing an internal live events process leveraging Cisco Webex Meetings + Events and supporting 300+ corporate webinars during the COVID pivot to (most recently) overseeing the operations of T-Mobile’s Slack Enterprise Grid. A fun fact about Carson is that he's an avid gardener and often uses reclaimed materials for his setup.

• 
  Jessica Knieff

  Manager, Product Marketing, Cisco

  Cisco

  Manager, Product Marketing

  Jessica Knieff is a Marketing Manager within the Product & Solutions Marketing organization Webex. She manages relationships with strategic integration partners and oversees market launches for new platform and integration product features.

  A content creator at heart, she is passionate about crafting meaningful messaging and driving compelling content across channels to create broad market awareness and establish thought leadership. Jessica has spent her career enabling partner success and amplifying the strategic communication of partner value propositions. With a wide breadth of experience between channel partners and integration partners, her current focus is extending the power of hybrid work with partner-developed, integrated enhancements to the Webex platform.

• 
  Travis Pouliot

  Leader, Business Development, Cisco

  Cisco

  Leader, Business Development

  Travis Pouliot has greater than 21 years of experience with Cisco Collaboration and Contact Center solutions. Most of his career has been spent working with customers across segments such as financial services, media, and entertainment, as well as supporting service providers. In his current role as a Business Development Leader focusing on integrations and interoperability for Webex, he works closely with customers, sales representatives, and business units. His goal is to ensure organizations can extend the power of the Webex platform and its ability to integrate with enterprise applications such as Microsoft’s to benefit diverse users.

  Travis has a passion for cross architecture solutions that enable today’s hybrid work needs and hosts many customers in Cisco’s new PENN1 office in New York City.

Public sector organizations face unique challenges when it comes to hybrid collaboration. Ever-changing regulatory landscapes. Huge data privacy requirements. Demands for flexible and highly reliable communication. And they need to find ways to do more with less while innovating to accommodate growing expectations.

Join us to hear how Webex is helping public sector organizations—including the City of Sioux Falls in South Dakota, One World Surgery, and the Norwegian Health Network—take collaboration and communication to the next level with a unique set of capabilities for government, defense, healthcare, and cities.

Speakers

• 
  Kedar Ganta

  Director, Global Growth Verticals, Cisco

  Cisco

  Director, Global Growth Verticals

  Kedar Ganta is Director of Global Growth Verticals in the collaboration group at Cisco. In this role, he is responsible for product strategy and enabling strong partnerships across different industries such as public sector, healthcare, and broadcast, including an augmented reality (AR) solution for frontline workers.

  Prior to this role, Kedar led the healthcare interoperability and cloud platform charters at GE. He also spent a number of years at Microsoft working on products and solutions, including Dynamics 365 and Azure.

  He serves as the co-chair of the Healthcare Industry Guild, and is a steering committee member and advisory council member for several industry bodies, including the HL7® FHIR® Argonaut project to advance industry adoption of interoperability standards.

  Kedar holds an MS in Computer Science and an MBA from Columbia Business School.

• 
  Johan Ronaes

  CEO, Norsk Helsenett

  Norsk Helsenett

  CEO

  Johan Ronaes is Chief Executive Officer of Norsk Helsenett.

• 
  Peter J. Daly, M.D.

  Chief Medical Officer & Cofounder, One World Surgery

  One World Surgery

  Chief Medical Officer & Cofounder

  Dr. Peter Daly is an orthopedic surgeon, specializing in knee, shoulder, hip, sports medicine, arthritis, and joint preservation and restoration in Minneapolis-St. Paul metro area. Dr. Daly also served as Summit Orthopedics Medical Director of Surgical Services for many years, as a member of the board, and is a long-standing leader in the practice. Dr. Daly and his wife, LuLu, a pediatric nurse, are cofounders of One World Surgery and began their partnership with healthcare in Honduras by building the Holy Family Surgical Center in 2008. Today, One World Surgery’s impact spans to Honduras and the Dominican Republic, providing education, primary care, and surgical care in nine different specialties.

• 
  Rahul Dubey

  Director, Product Management, Global Market Access, Cisco

  Cisco

  Director, Product Management, Global Market Access

  Rahul Dubey is responsible for the Webex market access portfolio that includes Meetings, Messaging, Calling, and Devices used in a growing global data center footprint. He heads leading initiatives like Webex for Government (FedRAMP), Webex for Defense (IL5), privacy, data residency, and sovereign cloud.

  Rahul has been in the product management and security and compliance field for over a decade, working at Fortune 500 companies such as VMware and midsize companies like Splunk. His experience includes building cloud products for regulated markets and expanding them to suit enterprises and global public sectors worldwide.

  He also has expertise in guiding cloud products to achieve and maintain various certifications and authorizations like FedRAMP, DOD IL5, IRAP, ISO, SOC, HIPAA, and GDPR.

  Rahul holds an MBA (MIS, Management & Risk Management) from Concordia University, WI. His passion is in spreading the word of diversity and inclusion. Rahul loves watching American football (Go Packers!), traveling, and getting acquainted with various international cultures and traditions.

• 
  Richard Weelborg

  CTO, City of Sioux Falls

  City of Sioux Falls

  CTO

  As Chief Technology Officer, Rick Weelborg is responsible for oversight of the city’s Information Technology Division, technical support, and operations, as well as identifying and establishing long-term needs for citywide information systems.

  Prior to this role, Rick was an Information Technology Executive with over 21 years of experience working in the private sector for companies such as IBM and Hewlett Packard as well as cybersecurity firms all focused on improving and providing high-quality IT services. He is an expert at developing technical strategies, managing, and coordinating with industry vendors and third parties. Rick is a proven technology leader who has spent his career on the front lines building high-performance teams that deliver results and improve the overall customer experience with technology.

  Rick is a native of the Sioux Falls, SD area and grew up in Dell Rapids, SD prior to joining the U.S. Army, 25ID, and beginning his career in information systems and signal support. He attended Augustana College and earned a Bachelor of Science in Business Management from the University of Phoenix.

The rise of hybrid work has fundamentally changed how sales teams conduct business, creating a need for new digital sales enablement tools.

Join us to learn how the Webex Platform supports an anytime, anywhere model for sales. You’ll hear from Webex partner Seismic about how they’re developing an integration to intuitively and intelligently provide sales enablement content to sales teams right within Webex Meetings. You'll walk away from this session prepared to deliver outstanding experiences for potential customers before, during, and after your sales meetings.

Speakers

• 
  Anthony Russo

  Sr. Director, Product Marketing, Seismic

  Seismic

  Sr. Director, Product Marketing

  Anthony Russo is the Senior Director of Product Marketing and has 15+ years of product management, product marketing, and leadership experience spanning multiple industries. He has been working in the NYC tech startup community for the last 10 years. Prior to Seismic, he was the Head of Product Marketing for fintech startup Addepar, the wealth management industry's fastest-growing data aggregation and performance reporting SaaS platform for family offices, RIAs, and banks.

• 
  Mithun Bahpana

  Sr. Manager, Product, Cisco

  Cisco

  Sr. Manager, Product

  Mithun Baphana is the lead product manager for Webex Mobile, Cars & Mobile Integrations. He is focused on the mobile-first meetings experiences on Apple iOS and Android mobile devices. Mithun is also responsible for strategy and product experiences for Webex for Cars.

  Mithun brings 12+ years of industry experience in building mobile product experiences and strategies. Before joining Cisco in 2021, Mithun led his startup from the idea stage to launch and beyond.

  Mithun holds a Master of Electrical Engineering from the University of Southern California (USC) and a Bachelor of Engineering – Electronics & Telecommunications from the University of Pune, India. Outside of work, Mithun is passionate about historical memorabilia and macroeconomics. He lives in San Jose with his wife and two daughters.

At Cisco, we practice what we preach. We've gone all in on hybrid work and have learned some important lessons along the way. Hear Cisco IT leader Kieran Higgins discuss our own hybrid work journey, sharing key insights and learnings. He'll reveal some of the challenges we encountered and how we leveraged the best of Cisco's portfolio to give our teams great experiences whether they're working from home; in the office; or collaborating with a hybrid, highly distributed team. Kieran will also highlight Cisco solutions in action at our marquee Cisco Experience Center at our PENN1 office in New York.

Speakers

• 
  Jono Luk

  VP, Product Management, Contact Center, Security & Management, Cisco

  Cisco

  VP, Product Management, Contact Center, Security & Management

  Jono Luk is Vice President of Product Management with Webex. This is Jono’s second tour of business with Webex! He currently runs several teams in the Webex business including the Product Management (PM) group that delivers Webex’s Contact Center and Customer Engagement offerings; the PM team focused on empowering customer administrators, Security & Compliance teams, and Cisco’s partners to deploy and manage Webex; and the PM team responsible for ensuring Webex’s solutions are available to customers across all countries/markets and government sectors. Prior to re-joining Cisco, he was VP of Product at Truveta—a Seattle healthcare technology startup seeking to save lives with data.  At Truveta, Jono’s team built the core product that enabled healthcare data to be brought together from many disparate healthcare systems and sources, then harmonized and anonymized for the purposes of advanced clinical research at a scale never seen before—all while protecting patient privacy.

• 
  Kieran Higgins

  Director, Digital Workplace Collaboration Experience, Cisco

  Cisco

  Director, Digital Workplace Collaboration Experience

  Kieran Higgins manages Digital Workplace Collaboration for Cisco. This includes Voice, Video, Meetings & Messaging, and Contact Center services globally. This also covers in-office technology and the platforms and services that deliver hybrid work for more than 140,000 employees and partners. Kieran is a 20-year Cisco veteran, delivering and managing IT client, network, and infrastructure services in APAC, Europe, and globally. Prior to this role, he held a variety of management, engineering and design roles in a variety of Fortune 500 companies in different geographies. Kieran holds a BSc and a research MSc in Applied Physics and has always been driven by the data and insights in working towards delivering business outcomes.

In this session, Lucas Hanson speaks about how Cisco Spaces enables modern enterprises to make their buildings smart.

Learn how Cisco Spaces leverages the power of Webex, Catalyst, and Meraki to deliver hybrid work outcomes. See a live demo of a smart workspace in action. We'll cover the basics of Cisco Spaces and dive into the digital signage experience, rich maps, and outcomes related to facilities manager pain points such as workspace occupancy, building environmental monitoring, and sensor deployment. We'll also demo the new Webex Control Hub integration and discuss how we leverage devices to create safer, smarter, sustainable workspaces. As a bonus, hear David Arnold from the University of Wollongong share how they leverage Cisco Spaces in their work environment.

Speakers

• 
  David Arnold

  Solution Architect, University of Wollongong

  University of Wollongong

  Solution Architect

  David is a results-driven Solution Architect and certified Webex Expert with demonstrated success in leading the design and deployment of medium to large-scale cloud, network, collaboration, security, building management, process control, and audio visual projects. With a strong background in network engineering and software development, David’s career expands over several industries including high-end security for hospitals, casinos, correctional facilities, and power plants; industrial wireless for underground heavy fleet mining operations; and the development of an automated continuous real-time monitoring platform to collect the data required to research, help map, and manage landslide susceptibility, as well as any hazards and risks to urban or major transport infrastructure such as roads or railways.

• 
  Lucas Hanson

  Director, Cisco Spaces Product Management, Cisco

  Cisco

  Director, Cisco Spaces Product Management

  Lucas Hanson is a Director of Product Management for Cisco Spaces. Lucas and his team are responsible for supporting our customers in turning their buildings into Smart Spaces. His team enables Smart Spaces through integrations with Cisco infrastructure (Webex, Catalyst, and Meraki), managing a third party IoT sensor ecosystem and App Center, delivering Rich 3D maps, and developing applications focused on solving problems for Facility Managers and Real Estate planners. Lucas has spent over six years at Cisco. In addition to his current role, he has also held positions in business strategy and as a product manager for edge computing products. Before joining Cisco, Lucas spent two years as a Clinical Technology Manager at Kaiser Permanente and six years in the U.S. Army. He has an MBA from the University of San Francisco and a BS in Philosophy from the United States Military Academy.

With the popularity of hybrid work, employees are used to accessing cloud-hosted apps and services online or over a VPN to accomplish daily activities.

This puts the internet at the center of their digital experiences, and when issues arise, the IT team's lack of visibility makes it hard to troubleshoot. In this session, we'll share how ThousandEyes' internet and cloud intelligence technology helps companies rapidly diagnose and fix issues, ensuring employees enjoy optimum experiences and stay productive.

Speakers

• 
  Mohit Lad

  VP & GM, Cofounder & CEO of ThousandEyes

  Cisco

  VP & GM, Cofounder & CEO of ThousandEyes

  Mohit Lad is the vice president, general manager, cofounder, and CEO of ThousandEyes. ThousandEyes’ internet and cloud intelligence delivers deep visibility and insights into the digital delivery of applications and services over the internet. Acquired by Cisco in 2020, ThousandEyes was founded in 2010 by Mohit and Ricardo Oliveira with the vision to empower customers to see the internet and cloud as if it was their own environment. As businesses pursue digitization—adopting cloud services, SaaS applications, and software-defined networks—enterprises are faced with managing a complex ecosystem of services, networks, and providers that sit beyond their corporate perimeters. The combination of Cisco’s expertise in network and application performance with ThousandEyes’ visibility into the internet provides customers with unmatched, end-to-end visibility from campus networks to the internet, SaaS, and cloud-based services that are so critical to business but lie outside of enterprises’ direct control.

  Prior to ThousandEyes, Mohit received his PhD in Computer Science at UCLA where his research led to a better understanding of internet routing and networking protocols through modeling and creative visualizations, resulting in publication in top conferences and journals.

• 
  Niraj Gopal

  Head, Product Management, Webex Platform, Cisco

  Cisco

  Head, Product Management, Webex Platform

  Niraj Gopal is the Head of Product Management for the Webex Platform that powers meetings, messaging, calling, contact center, and devices. He and his team are focused on creating the most secure, private, and compliant collaboration solution that is easy to manage and enables IT administrators to do more with less.

  At Webex, Niraj envisioned and implemented the 360-degree approach to security, resulting in a best-of-breed ranking from the National Security Agency and recognition from numerous industry analysts.

  Niraj is accountable for the Local Webex Ladder of Excellence strategy and Webex expansion into new markets with initiatives like FedRAMP, Department of Defense IL-5, data sovereignty, and sovereign clouds.

  He has 20+ years of experience in enterprise software product management at leading technology companies and holds seven patents.

Hybrid collaboration offers many benefits, but also brings new complexities, with increased requirements for bandwidth, connectivity, application uptime, and access. Plus, you have to troubleshoot hundreds (or thousands) of sites at a moment’s notice. Learn how Webex, Meraki, and ThousandEyes together enable seamless, best-in-class hybrid work collaboration with industry-leading security, performance, and simplicity.

Speakers

• 
  Pratik Desai

  Product Marketing Manager, Cisco Meraki, Cisco

  Cisco

  Product Marketing Manager, Cisco Meraki

  Pratik Desai is a Product Marketing Manager at Cisco Meraki, where he is focused on helping deliver best-in-class hybrid cloud technology experiences. Prior to Cisco Meraki, Pratik served as Product Marketing Lead at late-stage startup HERE Technologies, where he helped launch offerings in mapping-as-a-service and digital twins. With over 12 years of experience spanning product development, product marketing, corporate finance, data science, and strategic alliances, Pratik continues to passionately solve problems at the intersection of society and technology. He earned his Masters in Business Administration and Masters in Public Policy from the University of Chicago.

Security is a critical foundation for successful collaboration in a hybrid world. Threats continually evolve and so must security solutions. Webex offers the most complete set of tools to help reduce risk and ensure compliance across the entire collaboration ecosystem, protecting users, content, applications, and devices—and we're constantly innovating to offer unique solutions to new security challenges.

Come learn about what's new in Webex security and why we're touted as “most secure” by industry analysts. Plus, hear from Janaki Rao, CTO of Premier America Credit Union, about how Cisco and Webex have fueled digital transformation for his organization.

Speakers

• 
  Janaki Rao

  CTO & SVP, Premier America Credit Union

  Premier America Credit Union

  CTO & SVP

  Janaki Rao successfully coordinated with business owners, building and leading digital channels, omnichannel contact centers, IT software development, IT operations, IT infrastructure, and other related teams.

  Janaki has extensive IT background; he is an CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems Auditor), and CISM (Certified Information Security Manager) certified professional to align IT teams for security auditing and compliance.

  He is also a technology leader and a certified technology professional in multiple areas (Microsoft, VMware, MS SQL, Cisco, AWS, Azure, data sciences and AI, and Oracle). He is an AWS Certified Solutions Architect as well as a Microsoft Certified Azure Solutions Architect.

  Janaki has extensive experience in building digital delivery channels (API/web/mobile/IVR), cloud-based contact centers, Symitar Core implementation, upgrades, and cloud computing.

• 
  Niraj Gopal

  Head, Product Management, Webex Platform, Cisco

  Cisco

  Head, Product Management, Webex Platform

  Niraj Gopal is the Head of Product Management for the Webex Platform that powers meetings, messaging, calling, contact center, and devices. He and his team are focused on creating the most secure, private, and compliant collaboration solution that is easy to manage and enables IT administrators to do more with less.

  At Webex, Niraj envisioned and implemented the 360-degree approach to security, resulting in a best-of-breed ranking from the National Security Agency and recognition from numerous industry analysts.

  Niraj is accountable for the Local Webex Ladder of Excellence strategy and Webex expansion into new markets with initiatives like FedRAMP, Department of Defense IL-5, data sovereignty, and sovereign clouds.

  He has 20+ years of experience in enterprise software product management at leading technology companies and holds seven patents.

• 
  Raj Kumar

  Director, Product Management, Webex Security & Compliance, Cisco

  Cisco

  Director, Product Management, Webex Security & Compliance

  Raj Kumar is a Director of Product Management with Webex. He and his team focus on Webex security, compliance, and identity management platform solutions, keeping users, applications, content, and devices protected. They develop solutions related to end-to-end encryption, key management, data loss prevention (DLP) and archival, legal hold, eDiscovery, and security policies and controls, along with authentication, authorization, and user lifecycle management. Additionally, he is responsible for driving cross-architecture solutions by bringing best-of-breed Cisco security portfolios within Webex and driving integration with third parties for enterprise-grade security, compliance, and IDaaS (identity as a service) solutions. He has 15+ years of enterprise product management experience at leading technology companies, including Microsoft, Amazon, and Oracle.

• 
  Sorell Slaymaker

  Principal Consulting Analyst, TechVision Research

  TechVision Research

  Principal Consulting Analyst

  Sorell Slaymaker has 35 years of experience designing, building, securing, and operating IP networks and the communication services that run across them. His mission is to help make communication easier, cheaper, and more secure, since he believes that the more we communicate, the better we are. Prior to joining TechVision Research, Sorell was a Gartner analyst covering enterprise networking, security, and communications. He publishes forward-thinking research and actively consults on projects to implement leading-edge solutions.

  Sorell graduated from Texas A&M with a BS in Telecom Engineering and went through the M.E. Telecom program at the University of Colorado.

  On the weekends, Sorell enjoys being outside gardening, hiking, biking, or X-skiing. He resides in St. Paul, MN, where he has grown to appreciate all four seasons of the year, including winter camping.

Hybrid work doesn't just make remote work more productive: It can do wonders back at the office. With more expressive and engaging video conferencing and whiteboarding tools and personalized shared spaces, office work can be richer, more focused, and more rewarding.

In this session, we’ll explore how the right collaboration devices can transform your office and the hybrid work experience. You’ll also hear from Allianz about their experience enabling inclusive hybrid work with Webex and Cisco devices.

Speakers

• 
  Dominique Bourdon

  Global Head, AGN Service Management, Allianz Technology

  Allianz Technology

  Global Head, AGN Service Management

  Dominique Bourdon is an innovative executive with a comprehensive background in project management, IT security, data center, and network architecture with 28+ years of international engagement, who specialized in strategies harmonizing process, people, and technology. He partners with C-suites to devise custom, holistic solutions that address multiple business areas and resolve persistent challenges. His innovative strategies developed in collaboration with corporate executives have ushered AGN into the digital age, accelerated processes, resulted in significant financial savings, strengthened regulatory compliance, and much more.

  Dominique is currently leading the Allianz Global Network Service Management including overseeing the enterprise Webex product lifecycle globally to drive faster deployment, cost efficiency, and stronger governance. He is based in the U.S. (Minneapolis) and manages a global team.

  Dominique completed an MS in Information Service through EPITA in Paris, France.

• 
  Snorre Kjesbu

  SVP & GM, Collaboration Devices, Cisco

  Cisco

  SVP & GM, Collaboration Devices

  Snorre Kjesbu is Vice President and General Manager of Webex Devices at Cisco, leading a worldwide organization responsible for the collaboration devices business ranging from IP phones to immersive video systems. His passion for design with over 20 years of engineering experience are at the core of Snorre's belief in always providing authentic user experiences. Prior to his return to Cisco, Snorre was Executive VP of Design, Creation, and Fulfillment at BANG & OLUFSEN in Copenhagen. His résumé also includes SVP at Tandberg and being responsible for R&D on wireless communication at ABB. Snorre holds a Master of Science from the University of Bristol and has been a guest lecturer at the Stanford Network Research Center in Stanford University.

85% of IT managers tell us they support two or more meeting platforms. Cisco collaboration devices are a comprehensive solution for all your workspaces. They’re optimized for the Webex Suite, while also providing interoperability with other meeting services such as Google, Zoom, and Microsoft.

Join this session to learn about a new option for our video collaboration devices. Coming soon, a selection of our Room, Board, and Desk Series devices will be certified for Microsoft Teams. Plus, you’ll still get fully featured Webex Meetings and Webinars with no reboot or reconfiguration required.

Unlike other Microsoft Teams Rooms, you’ll be able to take advantage of the stunning design, amazing video quality, built-in device intelligence, and enhanced workspace management features that have made Cisco the leader in video conferencing systems. You’ll also hear about a range of Cisco peripherals that will be Microsoft Teams certified.

Speakers

• 
  Espen Løberg

  VP, Product Management, Cisco

  Cisco

  VP, Product Management

  Espen Løberg leads Product Management for Webex video devices. Espen joined Cisco with the acquisition of Tandberg in 2010, and since then he's managed Cisco's Video Conferencing and Telepresence business through several market transitions. When Espen isn’t passionately discussing the future of work, he enjoys spending time in the outdoors with family and friends. He holds a Master of Science from the Norwegian University of Science and Technology and lives and works in Oslo.

• 
  Richard Bayes

  Director, Product Management, Cisco

  Cisco

  Director, Product Management

  Rich Bayes is a Director of Product Management for Video Devices at Cisco. He has a wealth of expertise spanning over a decade in this industry. Rich is responsible for all experiences the Room and Desk video devices provide and how they can further complement the world of hybrid work. His passion is helping people connect and collaborate to achieve their greatest potential and using technology as a vehicle to progress that aim. Rich holds a Bachelor of Engineering degree in Network Security from Staffordshire University in the UK.

• 
  Niklas Mortensen

  Managing Director, Designit

  Designit

  Managing Director

  Niklas Mortensen is the Managing Director for Designit's three studios in the Nordics, consisting of 100 designers, thinkers, and tinkerers from 20+ different nationalities, spanning multiple disciplines and working across a host of industries to design what matters.

  Amplified and enabled by the diverse and incredibly talented people around him, solving wicked problems across the private and public sphere has become the focal point of Niklas drive and priorities—always with the view that what matters tomorrow is designed today.

  Niklas holds a BA(Hons) in Interaction Design and a yet-to-be finished Master of Life.

• 
  Ilya Bukshteyn

  VP, Microsoft Teams Calling & Devices, Microsoft

  Microsoft

  VP, Microsoft Teams Calling & Devices

  As the VP for Microsoft Teams Calling and Devices, Ilya Bukshteyn leads a team responsible for the strategy, product delivery, and business results of Teams Phone, a fully featured, enterprise grade cloud PBX / calling system, and Teams Devices, including Microsoft Teams Rooms, Teams Phones, Teams Displays, and Certified Teams Peripherals. Ilya has been at Microsoft for over 27 years, and in his current role he and his team have defined the Teams devices portfolio strategy, led the creation and delivery of a new generation of device experiences optimized for Microsoft Teams, and designed and delivered innovative capabilities across devices designed for hybrid work.

With work happening anywhere, you need devices that take the strain out of all-day meetings; reduce fatigue; and provide high-quality, authentic interactions whether people are working from home or in the office.

Join this session to learn more about hybrid work challenges and hear from Frost & Sullivan on what their clients are experiencing, and how smart desk devices can help.

Speakers

• 
  Gavin Ivester

  Director, Industrial & UX Design, Webex Devices, Cisco

  Cisco

  Director, Industrial & UX Design, Webex Devices

  Gavin Ivester is the Director of Industrial and UX Design for Webex devices. Gavin's background includes design and product leadership roles at Bang & Olufsen, Apple (designing the first-ever PowerBook), Nike, PUMA, and as Gibson Guitar’s Chief Creative Officer. Gavin has been a guest lecturer at Stanford and Vanderbilt, and is currently based in Denmark.

• 
  Roopam Jain

  VP, Research, Connected Work, Frost & Sullivan

  Frost & Sullivan

  VP, Research, Connected Work

  Roopam Jain is a Senior Analyst and VP of Research at Frost & Sullivan's Connected Work practice. She has 22 years of market analysis and strategic consulting expertise on next-generation collaboration technologies with particular expertise in video and team collaboration tools. She has closely followed market trends and customer adoption of collaboration technologies and has a deep understanding of user behaviors and challenges surrounding hybrid work. Roopam holds an MBA in Marketing Management from Baruch College, City University of New York.

In this session, our customer ASHRAE will describe how a Cisco Smart Building with Cisco devices is helping them achieve their sustainability goals.

By the end of the session, you’ll understand how workspace design can enable IT, HR, Real Estate, and Facilities teams to meet environmental, social, and governance goals. You’ll also discover workspace technology that helps optimize your work environment and enhance employee well-being.

Speakers

• 
  Mary de Wysocki

  VP & Chief Sustainability Officer, Cisco

  Cisco

  VP & Chief Sustainability Officer

  Mary de Wysocki has fifteen years of experience leading various corporate social responsibility (CSR), education, and sustainability initiatives for Cisco, and currently leads the company’s strategic direction on environmental sustainability and regeneration. Mary’s team creates and manages social and environmental impact initiatives, supports innovations that leverage technology and Cisco’s expertise to enable opportunity for all, and manages the company’s annual ESG (environmental, social, and governance) reporting and materiality analysis. Mary is a Trustee of the Cisco Foundation and Board Member of MIND Research Institute. She holds a Juris Doctor degree from Pace University Law School and a Bachelor of Arts degree in Government from Wheaton College.

• 
  Marte Sannesmoen

  Product Marketing Manager, Webex Devices, Cisco

  Cisco

  Product Marketing Manager, Webex Devices

  Marte is a Product Marketing Manager for Webex devices, based out of Oslo, Norway. She holds a MSc in Corporate Communications from the University of Amsterdam, and a BSc (Hons) in Psychology from the University of Manchester. She is passionate about telling stories about how technology can change the world for the better and help organizations meet their sustainability goals. When she is not working, you can find her hiking with her husky or enjoying a good book.

• 
  Chris Bottger

  Workplace Experience Leader, Cisco

  Cisco

  Workplace Experience Leader

  Chris Bottger leads the Workplace Experience Strategy for Webex Devices. He has 25 years of experience in video collaboration and also has background in building energy management systems (BEMS). Chris brings this BEMS experience together with video collaboration and IoT networking foundation to create a human machine interface (HMI) strategy that can drive users in real time to improve engagement and the overall workplace experience in a sustainable way. His goal is to empower customers to help accelerate the rise of the agile team, improve talent retention, and execute at the speed of a startup but at scale—all while optimizing the workplace, improving real-estate efficiencies, and increasing wellness in a secure and scalable environment.

• 
  Ginger Scoggins

  Fellow & President-Elect, ASHRAE

  ASHRAE

  Fellow & President-Elect

  Ginger Scoggins, P.E., CEM, CxA, is an ASHRAE Fellow and ASHRAE’s President-Elect for the 2022-23 term. Prior to her 2022-23 term as President-Elect, Scoggins was the 2021-22 Treasurer. She also served two terms on ASHRAE’s board of directors as vice president; as chair of the Finance Committee; vice chair of the Members Council; vice chair of the Appointments Roadmap Committee; Coordinating Officer of the Government Affairs Committee; vice chair of the President-Elect Advisory Committee; and as a member of the Treasurer-Elect Advisory Committee, the ASHRAE Task Force for Building Decarbonization, the 401K Committee, and the Development Think Tank. Scoggins is former chair of the Building Headquarters Ad Hoc Committee, former chair of the AIA Liaison Committee, former vice chair of the Technology Council, and past Region IV Director and Regional Chair.

  In addition to her contributions to ASHRAE, she is the president of Engineered Designs, Inc. in Cary, N.C.—a full-service consulting engineering firm providing mechanical, electrical, plumbing, and fire protection engineering services; commissioning; and construction administration. Ginger cofounded Engineered Designs in 1997.

  She has focused her career on providing state-of-the-art mechanical systems design that focus on pushing the envelope on energy conservation, addressing and exceeding the requirements of the current energy standards. For her dedication to ASHRAE, Ginger is a recipient of the Exceptional Service Award and Distinguished Service Award. She earned her Bachelor of Science in Mechanical Engineering in 1986 from Tennessee Technological University.

This session is a can’t-miss for those who want to simplify IT management and gain insights into every workspace. Learn how Cisco devices and Control Hub form the dream combo: collaboration tools that work great in any location, managed by a single pane of glass.

Need to perform an update? It’s incredibly smooth. Troubleshooting with hybrid teams? Undeniably simpler. And, with detailed analytics into device performance, leaders can make informed decisions when it comes to workspace investment.

In this session, you’ll also learn how the University of Wollongong is using Control Hub to manage their workspaces and realize efficiency gains.

Speakers

• 
  Odd Arild Skaflestad

  Director, Product Management, Cisco

  Cisco

  Director, Product Management

  Odd Arild Skaflestad is the Director of Product Management for Webex devices management and device integrations. He has been with Cisco since 2010 and has held several leader positions within Cisco's Oslo-based enginering team prior to his current role. Helping move the devices to a cloud-based offering has been one of the major focus areas over the last decade. Odd Arild holds a Master of Science in Telematics from the Norwegian University of Science and Technology.

• 
  Amy Watanabe

  Engineering Product Manager, Cisco

  Cisco

  Engineering Product Manager

  Amy Watanabe is the Product Manager for Device Management, Workspaces, and Analytics. Amy joined Cisco in 2019, coming from the startup scene in Oslo, Norway. In her previous role as the Head of Customer Success, she built her Customer Success organization from the ground up with a focus on three goals: a robust self service model, high retention, and high product adoption for our customers to grow and find success with our products. This experience gave her a solid foundation and successful working history within software as a service.

  Amy's roots are deep within the Midwest of the U.S.—Wisconsin, to be exact. She graduated cum laude with a bachelor's degree in Fine Arts with minor studies in Journalism & Anthropology from the University of Wisconsin-Milwaukee.

• 
  David Arnold

  Solution Architect, University of Wollongong

  University of Wollongong

  Solution Architect

  David is a results-driven Solution Architect and certified Webex Expert with demonstrated success in leading the design and deployment of medium to large-scale cloud, network, collaboration, security, building management, process control, and audio visual projects. With a strong background in network engineering and software development, David’s career expands over several industries including high-end security for hospitals, casinos, correctional facilities, and power plants; industrial wireless for underground heavy fleet mining operations; and the development of an automated continuous real-time monitoring platform to collect the data required to research, help map, and manage landslide susceptibility, as well as any hazards and risks to urban or major transport infrastructure such as roads or railways.

Events work. They help build brand awareness, drive customer loyalty, and connect audiences around the world. But in this new hybrid world of work and communications, it’s essential to plan and optimize for both in-person and virtual experiences.

In this session, we'll show you how to prepare for the complexities of events at any scale—from simple webinars to matrixed, multi-track hybrid events. You’ll also hear from customer Phillips 66 about their path to more modern communications.

Speakers

• 
  Cheryl Couris

  Director, User Experience Engineering, Cisco

  Cisco

  Director, User Experience Engineering

  Cheryl Couris is a design leader, storyteller, and creative problem solver passionate about using technology to build deep connection and inclusive communities.

• 
  Leonard Chung

  Sr. Director, Webex Events, Cisco

  Cisco

  Sr. Director, Webex Events

  Leonard Chung is a Senior Director at Webex. A seasoned technology leader in collaboration, cloud, and enterprise, Leonard has great passion for creating and delivering market-changing products. He has a unique background in building early-stage products across both startups and within established companies. Along with founding Syncplicity (acquired by EMC), his other notable products include Windows PowerShell and SETI@home.

Not every event is the same⁠—at least they shouldn’t be. In this session, we’ll compare Webex Webinars and Webex Events and outline how your organization can deliver impactful webinars and events designed to connect employees, customers, and partners.

Join us to explore how use cases, capability requirements, and engagement needs can help inform tool selection for your next event. You’ll also hear from our customer World Trade Center Institute about how they’re fostering connections across events.

Speakers

• 
  Christina Torok

  Leader, Product Marketing, Cisco

  Cisco

  Leader, Product Marketing

  Christina Torok has been helping customers successfully adopt technology within their businesses for more than 15 years. In her current role at Webex, she leads the Webex Webinars and Events product marketing teams.

• 
  Kristin Lewis

  Sr. Director, Programs, World Trade Center Institute

  World Trade Center Institute

  Sr. Director, Programs

  Kristin joined the World Trade Center Institute (WTCI) in 2022 as the Senior Director of Programs to lead the signature events and series team for the largest nonprofit network of globally-minded businesses in the Mid-Atlantic. A purpose-led and impact-driven leader, Kristin has held executive roles in nonprofit economic development and private sector consulting. Her 20-year career has spanned global franchise development, growth marketing, communications, digital transformation, consulting, and entrepreneurship. Kristin is a lifelong learner and outspoken advocate for corporate ESG (environmental, social, and governance) initiatives, women in leadership, and equal opportunity for marginalized communities and groups. She previously served as a Vice President at Fransmart, one of the world's leading franchise consulting firms, and a Vice President of Economic Development for the PA Wilds Center for Entrepreneurship, focusing on domestic rural development. Kristin earned a degree in international studies, with an emphasis on business, from Johns Hopkins University.

In this session, you’ll learn how to make your next webinar or event one that your audience loves. You’ll also hear from Meeting Professionals International about key imperatives for crafting successful events.

Deliver polished, engaging content and high-quality virtual experiences during your next webinar, company all-hands, or conference. Get tips on how to leverage the built-in production, content management, and attendee engagement tools that Webex offers to make every event memorable.

Speakers

• 
  Kara Gladish

  Leader, Customer Experience, Webex Events, Cisco

  Cisco

  Leader, Customer Experience, Webex Events

  Kara Gladish began her career in voice of customer marketing at the interactive marketing software company ExactTarget. Later, she worked from home before it was cool, via her own digital marketing consulting and web design firm. Since joining Webex Events in 2019 as its first Customer Success Manager, she has worked with hundreds of customers on thousands of in-person, virtual, and hybrid events. As the Manager of Customer Experience, she gets to geek out about her passion for Webex Events customers and products even more.

• 
  Nancy Snowden

  Lead Manager, Educational Experiences, Meeting Professionals International

  Meeting Professionals International

  Lead Manager, Educational Experiences

  An educator by trade, dream chaser by nature, and brain-science fanatic, Nancy Snowden has always sought to do things in her own way. From earning her bachelor’s degree in English, Creative Writing, and Women & Gender Studies, to continuing her education and earning her master’s degree in Adult Education– she loves to look at an average opportunity and carve out the path that cultivates her zeal for life and passion for helping others. After spending a decade working in higher education, she took a professional leap into the world of meeting and event professionals. Since then, Nancy has found an incredible amount of fulfillment working to provide #meetingprofs with the tools and resources they need to live, work, and create in transformational ways.

• 
  Si Meng

  Product Manager, Webex Webinars, Cisco

  Cisco

  Product Manager, Webex Webinars

  Si Meng is a product manager at Webex Webinars. In her role, she works with webinar planners, presenters, and training providers to develop and implement strategic investments, supporting the success of every engaging webinar.

Organizations rely on events to engage with customers, train employees, and drive business forward—but many organizations struggle to manage event applications across marketing, HR, operations, and other lines of business.

Join us to learn how IT teams can support end-to-end technology with secure data management, improved engagement, and an event platform that gives stakeholders the tools required for any event type.

In this session, you’ll also hear from Overhead Door about how they are building their approach to digital event transformation.

Speakers

• 
  Ian McGuigan

  Leader, Product Management, Webex Events, Cisco

  Cisco

  Leader, Product Management, Webex Events

  Ian McGuigan’s career started in financial technology, and he joined Webex Events (formerly Socio) as its first Product Manager in January of 2020. When the pandemic began soon after, he helped lead the then event mobile app company through a successful pivot to support virtual events, adding four products to the suite and launching hundreds of features to date. When he’s not leading the Product team, he enjoys golfing and hiking, and completed the grueling 24-hour trail relay, Ragnar, in Kentucky with his wife Faith and work teammates in May of 2021.

• 
  Larry Freed

  VP & CIO, Overhead Door Corporation

  Overhead Door Corporation

  VP & CIO

  Larry Freed is Vice President and Chief Information Officer (CIO) for Overhead Door Corporation, a leading manufacturer of doors and openers for residential, commercial, industrial, and transportation applications. The company, headquartered in Lewisville, Texas, has three operational divisions–Access Systems Division (Overhead Door, Wayne Dalton, and TODCO, plus their services arm, Creative Door Services and Wayne Dalton Sales and Service); Electronic Access Controls, including The Genie® Company; and Horton Pedestrian Access Solutions (Horton Automatics, Won-Door Corporation, and Door Services Corporation)–all heralded as industry leaders.

  Larry began his career with U.S. Can Corporation, an international general line, plastics, and specialty packaging manufacturer, where he held various positions in engineering, manufacturing operations, and then information technology. Larry became Director of Business Solutions with Pulte Homes, one of America’s largest home building companies with operations across the United States. Larry then went on to serve as Vice President and CIO for Atrium Companies, Inc., one of the largest manufacturers of residential vinyl and aluminum windows in North America.

  Larry truly found his niche as a specialist in information technologies for U.S. manufacturing corporations where his engineering roots serve him well in understanding business needs. Larry’s significant background in building products is now being used in his latest role with Overhead Door Corporation where he is responsible for all aspects of information technology, including strategy, digital transformation, enterprise applications, infrastructure, operations, business intelligence, information security, and service delivery. Larry holds a Bachelor of Science degree in Mechanical Engineering and a Master of Science degree in Manufacturing Engineering from Syracuse University, Syracuse, New York.

Join Webex and Forrester Research as we explore the evolved events market and how to plan for the future.

Over the past two years, the events industry has seen a lot of change. Attendee expectations have shifted, businesses are working with smaller event budgets, and people have become more selective about travel. In this new climate, event organizers have the opportunity to create more sustainable event strategies and personalized attendee experiences, and to better connect with audiences across the globe.

Speakers

• 
  Andrew Pearson

  CMO, Webex Events, Cisco

  Cisco

  CMO, Webex Events

  Andrew Pearson is a seasoned technology marketing leader, investor, and entrepreneur, with 20 years of experience with events of all kinds. Andrew is the Chief Marketing Officer at Webex Events (formerly Socio) and has served as CMO or head-of-marketing for six other software companies over his career. Andrew has an MBA from UNC Kenan-Flagler Business School, with a focus on entrepreneurship and marketing. Andrew has been an event organizer, sponsor, host, exhibitor, or speaker at over 1,000 in-person, hybrid, and virtual events. Some of his favorites are SXSW (South by Southwest); Hubspot Inbound; WebexOne; and partner dancing events, where he practices his favorite hobby! When he's not going to events, you might find him taking care of the over 100 plants in his home.

• 
  Conrad Mills

  Principal Analyst, Forrester

  Forrester

  Principal Analyst

  Conrad Mills has worked in B2B technology marketing for over 20 years at a mix of large enterprises and smaller organizations. He’s worked across a range of marketing disciplines including strategy, branding, content, digital, and PR with his core expertise in demand generation.

  Previous Work Experience

  Prior to joining Forrester, Conrad led marketing at Mastek, where he was responsible for rebranding the company and driving an awareness-building strategy which saw the company win UK IT Vendor of the Year and gain recognition from the UK Prime Minister’s office.

  Prior to that, Conrad spent 10 years at Xerox, where he led the European enterprise marketing team and took a leading role in transforming Xerox’s demand generation strategy, successfully leading the global deployment of marketing automation and various regional ABM initiatives.

  Education

  Conrad holds a postgraduate degree in management and information systems from the University of Bath and diplomas in marketing from both the Chartered Institute of Marketing (CIM) and Institute of Direct and Digital Marketing (IDM).

Hear how Broadridge, a global FinTech leader, is optimizing its collaboration environment and implementing a hybrid work strategy. See how they’re leveraging Webex devices and the Webex Suite with over 14,000 users in 40+ locations to take hybrid collaboration to the next level.

Speakers

• 
  Gaurav Verma

  VP, Customer Success, Cisco

  Cisco

  VP, Customer Success

  Gaurav Verma is the VP of Customer Success on the Cisco Collaboration team. Gaurav has a wealth of industry experience that he uses to drive high-velocity, customer-first adoption here at Cisco. He’s passionate about creating high-value customer experiences through the development of culture, by leveraging new strategies and technologies, and by undergoing fast-paced iterations.

In this session, we'll show how to leverage the Webex Customer Success Guide to maximize your investment and transform your business. We’ll demonstrate how to create a comprehensive adoption strategy, following our proven methodology, and share customer stories for you to learn from. Expect to walk away with an understanding of how to deploy and adopt any product or feature within the Webex portfolio. We'll also coach you on how to measure Webex ROI and translate that into revenue or cost savings that impact your business' bottom line.

Speakers

• 
  Caroline Stroud

  Leader, Journey Development, Cisco

  Cisco

  Leader, Journey Development

  Caroline Stroud leads the digital strategy and customer journey team for Webex Customer Success. Caroline is known for untangling complex business challenges by facilitating workshops that identify systematic challenges and business opportunities.

  Caroline recently worked with a team of experts and Webex customers across all industries, geographies, and sizes to launch the Webex Customer Success Guide, which outlines how to drive adoption of any Webex product, feature, or use case. These strategies make it easy for any organization to achieve success in their workplace transformation.

  Caroline’s passion for people, coaching, and experience design inspires her work. Her mission is to empower workplaces to harness the power of Webex to be more creative, inspiring, and caring.

• 
  Mack Loyd

  Customer Success Manager, Cisco

  Cisco

  Customer Success Manager

  Mack Loyd has been a Customer Success Manager for over three years, helping customers achieve their business outcomes with Cisco Collaboration products. Specifically, he has provided personalized Webex adoption experiences for top commercial accounts in the financial services, healthcare, engineering, utilities, and agriculture industries. Prior to Cisco, Mack was a Collaboration Specialist in the education industry, providing guidance to departments in selecting the appropriate collaboration software and hardware. In addition, he was a Business Relationship Manager focused on strengthening the relationship between IT and other departments to ultimately align initiatives and maximize business value. His experience and customer-obsessed mentality have provided a helpful perspective for customers.

It’s time to simplify adoption for all. In this session, you’ll learn about how our Customer and Partner Success Managers can provide guidance—including onboarding support, in-product coaching, and training—as you successfully roll out Webex and unlock its full potential. Plus, access our free digital content and on-demand resources that will help you create a hybrid work strategy that fits your company’s unique priorities.

Speakers

• 
  Gaurav Verma

  VP, Customer Success, Cisco

  Cisco

  VP, Customer Success

  Gaurav Verma is the VP of Customer Success on the Cisco Collaboration team. Gaurav has a wealth of industry experience that he uses to drive high-velocity, customer-first adoption here at Cisco. He’s passionate about creating high-value customer experiences through the development of culture, by leveraging new strategies and technologies, and by undergoing fast-paced iterations.

Webinars offer inclusive, accessible experiences for attendees and they can also be great for your budget. However, these virtual gatherings are becoming increasingly sophisticated, and you’ll need thoughtful preparation to make sure your event stands out. Covering everything from day-of coordination to technical requirements and more, this session goes behind the scenes to give you strategies for planning webinars at scale.

Speakers

• 
  Aaron Oden

  Technical Marketing Engineer, Cisco

  Cisco

  Technical Marketing Engineer

  Aaron Oden is a Technical Marketing Engineer with Cisco Collaboration and has over 15 years of experience in the Collaboration portfolio, specializing in its video devices and Webex software suite. Driven by the belief that positive attitudes lead to positive outcomes, he takes pride in providing the best in-person and virtual collaboration tools possible. Aaron is an accomplished public speaker with a talent for communicating across multiple professional groups, including C-level executives, sales professionals, and development engineers. In addition to his role at Cisco, Aaron also enjoys urban exploration, sci-fi/fantasy novels, food tourism, and expressing creativity through culinary creations. Aaron holds a Bachelor of Science in Computer Engineering from the University of Florida with minors in Business, Sales Engineering, and Mathematics.

• 
  Kara Barclay

  Technical Marketing Engineer, Webex Production Services, Cisco

  Cisco

  Technical Marketing Engineer, Webex Production Services

  As a member of the Webex team since before its acquisition by Cisco, Kara Barclay has fulfilled many roles within Production Services, the white-glove professional services organization for Webex Webinars/Webcasts, Meetings, and Trainings. After several years on the production side, working with Webex customers to deliver everything from small-scale trainings to CEO town halls for Fortune 50 companies, she made the move to an Operations role. This allows Kara to use her extensive Webex delivery knowledge to develop new products for Production Service, develop training on integrating the enhanced Webinars feature set into delivery best practices, while working with the Product Management organization on enhancements to Webex Webinars for more efficient and effective event management.

You need the right tools to deliver seamless collaboration that works for every user. Learn how Webex APIs give you easy access to the Webex Platform to build powerful Integrations that automate the Webex Calling and Meetings experience, helping to strengthen Webex adoption across your company. Discover what APIs are available in Webex Calling and Meetings and how they can be applied. Learn from others as we dive into real-world use cases and the art of the possible.

Speakers

• 
  Phil Bellanti

  Sr. Developer Evangelist, Cisco

  Cisco

  Sr. Developer Evangelist

  Phil Bellanti is a Senior Developer Evangelist and Customer Experience Product Manager on the Cisco Webex team, based in Orlando, Florida. Phil has been involved in the cloud-API space since 2007 and joined Cisco in 2015 through their acquisition of real-time communications API provider, Tropo. In his current role, Phil is involved with creating and presenting content for Webex developer enablement, including tech talks, workshops, hackathons, and other live events. Additionally, Phil enjoys writing how-to blogs, creating newsletters, and networking with the dev community.

• 
  Ralf Schiffert

  Engineering Product Manager, Cisco

  Cisco

  Engineering Product Manager

  As a native Bavarian with a real Lederhosen, Ralf Schiffert started programming games and language learning programs as part of the Commodore generation. After working for a voice IVR company in Munich, he joined a small startup in Illinois to displace traditional telephony networks with a new hardware/software approach. In the early 2000s he found his way to California for the then-largest speech recognition company where he learned advanced AI skills within the real world constraints imposed by processing power and memory. After working for a CPaaS API company in San Francisco, he joined Cisco as a Product Manager for all things APIs. Ralf currently leads and influences three different scrum teams to deliver delightful, world-class APIs within the Cisco collaboration network.

  
  

  In his spare time, his interests span from surf-skiing to biking to astrophotography where he currently leverages his M.Sc. in Physics for a deeper understanding of the stars.