Register Now
Register Now

Technical Training Program

With the Conference Pass + Training ticket, you get access to 4 days of in-person technical training classes and hands-on labs, plus Cisco Continuing Education Credits for your participation. After the event, you’ll also get exclusive access to all the classes on-demand.

Register Now
NEW THIS YEAR

Earn Cisco Continuing Education Credits

By participating in the Technical Training Program at WebexOne, you’ll earn Cisco Continuing Education Credits (CECs) for each class and lab you attend.

200+ hours of learning
across 80+ courses

Attend 4 days of in-person technical training with over a hundred courses to choose from, plus access to all the courses on-demand following the event.

Get trained across the portfolio 
Take advantage of the most efficient and cost-effective way to deliver Webex training to your entire team across Contact Center, CPaaS, Webex Suite, Calling, Devices, Control Hub, and more! 
Learn by doing in hands-on labs
Get hands-on in our highly popular technical labs, including a guided tour of Webex products, key features, configurations, customizations, and integrations. 
Unlock the full potential of Webex
Maximize your ROI by optimizing your deployments, unlocking new features, minimizing downtime, driving seamless adoption, and effortlessly onboarding new users.
Advanced AI Training

Get practical with AI

Learn to improve business outcomes with deep dives into AI Assistant, AI Agent, and Webex AI features across the portfolio, including Contact Center, Suite, and Devices.

Get hands-on

Build a better customer experience with AI Agent studio, create a better employee experience with AI enhancements in the Suite, and manage the experiences securely in Control Hub.

Learn AI best practices

Get actionable guidance on applying AI to your business, including frameworks, methodologies, and tenets of responsible AI design, deployment, and oversight.

Exclusive networking reception

As a Technical Training Program attendee, you’ll get an exclusive invite to the training networking reception where you can mingle with your peers and instructors.

Personalized learning tracks
Webex Contact Center
& CPaaS

Discover strategies to maximize customer satisfaction by listening, building, personalizing, and delivering differentiated experiences at every touchpoint.

Webex Calling &
Webex Suite

Learn how to configure and deploy cloud calling to scale your business, and take advantage of the full collaboration suite, including meetings, messaging, webinars, events, polling, and more!

Cisco Devices

Reimagine the workplace with a deep dive into intelligent video devices designed for every workstyle and workspace.

Security, Identity, and Compliance

Learn best practices and design guidance for secure deployments, including privacy, compliance, and identity of users.

Advanced Diagnostics and Troubleshooting

Become an expert in Webex Control Hub and learn how to easily investigate and pinpoint quality and configuration issues.

Integrations and Cross-Architecture Solutions

Learn how to use platform APIs, and integrate with Cisco products like Meraki, ThousandEyes, Spaces, and more!